Remote E-commerce Operations Specialist

Placements24; Stellenbosch; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Fully remote

Performance bonuses

Growth opportunities

Professional development

Remote-first brand

Job summary

Placements24 is seeking a meticulous E-commerce Operations Specialist to join our fully remote team. You will manage end-to-end order fulfillment, oversee inventory across channels, and ensure accurate, timely delivery while maintaining strong customer service across South Africa.

You will collaborate with logistics partners and internal teams to optimize listings, resolve issues, and drive operational efficiency.

Qualifications

• 2–4 years in e-commerce operations, online retail, or related logistics.
• Proficiency with major e-commerce platforms (Shopify, WooCommerce, Magento) and OMS.
• Strong inventory management principles and practices.

Responsibilities

• Manage end-to-end e-commerce order fulfillment for timely dispatch.
• Monitor and manage inventory across all channels to prevent stockouts.
• Process online orders with 3PL or internal teams.
• Handle customer inquiries via email and chat.
• Troubleshoot and resolve operational issues in the e-commerce workflow.
• Collaborate with marketing/sales to keep product listings accurate.

Skills

E-commerce operations

Order fulfillment

Inventory management

Remote work independence

Communication

Problem solving

Time management

Analytical thinking

Education

Bachelor's degree

Tools

Shopify

WooCommerce

Magento

OMS

Job description

Placements24 is seeking a meticulous E-commerce Operations Specialist to join our fully remote team. You will manage end-to-end order fulfillment, oversee inventory across channels, and ensure accurate, timely delivery while maintaining strong customer service across South Africa.

You will collaborate with logistics partners and internal teams to optimize listings, resolve issues, and drive operational efficiency.