Remote E-commerce Operations Specialist

Placements24; Durban; Hybrid; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Flexible hours

Growth opportunities

Home office stipend

Supportive virtual team

Job summary

Placements24 is seeking an Online Retail Operations Specialist to manage and optimize the company’s online sales channels from a remote Durban-based setup. The role involves ensuring accurate product listings, pricing, and inventory across marketplaces, while coordinating with logistics for smooth order fulfillment and returns.

You will analyze website performance and sales data to identify growth opportunities, implement conversion-focused strategies, and collaborate with digital marketing and

Qualifications

• Proven experience in e-commerce operations, online retail management, or a related field.

Responsibilities

• Oversee daily operations of the e-commerce platform, ensuring website accuracy and optimal performance.
• Manage product listings, descriptions, pricing, and inventory levels across various online marketplaces.
• Coordinate with logistics partners to ensure timely and efficient order processing, shipping, and returns.
• Monitor website analytics and sales data to identify trends, opportunities, and areas for improvement.
• Develop and implement strategies to enhance the online customer experience and drive conversion rates.
• Collaborate with the marketing team on promotional campaigns and digital advertising efforts.

Skills

E-commerce operations

Online retail management

Web analytics

Digital marketing concepts

Remote work efficiency

Tools

Shopify

Magento

WooCommerce

Job description

Placements24 is seeking an Online Retail Operations Specialist to manage and optimize the company’s online sales channels from a remote Durban-based setup. The role involves ensuring accurate product listings, pricing, and inventory across marketplaces, while coordinating with logistics for smooth order fulfillment and returns.

You will analyze website performance and sales data to identify growth opportunities, implement conversion-focused strategies, and collaborate with digital marketing and