Remote E‑Commerce Operations Leader

Placements24; Komani; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work

Home office stipend

Professional development support

Job summary

Placements24 is seeking an experienced E-commerce Operations Manager to oversee the day-to-day running of the online business. This fully remote role offers flexibility to manage operations from any location while ensuring smooth order fulfillment, accurate inventory, and excellent customer service.

You will lead a remote team, optimize supply chain processes, monitor key metrics, and collaborate with marketing, sales, and IT to align operations with business goals and drive efficiency and

Qualifications

• 5+ years of experience in ecommerce operations management.
• Proven track record in order fulfillment, inventory, and supply chain.
• Experience with Shopify Plus, Magento, and WMS.

Responsibilities

• Oversee order processing, fulfillment, shipping, and returns.
• Manage inventory, forecast demand, coordinate with suppliers.
• Improve operational efficiency and reduce costs.
• Lead customer service team and resolve inquiries.
• Monitor metrics and report on performance.
• Collaborate with marketing, sales, IT to align operations.

Skills

Leadership

Analytics

Problem-solving

Remote team management

Project management

Tools

Shopify Plus

Magento

Warehouse Management Systems

Job description

Placements24 is seeking an experienced E-commerce Operations Manager to oversee the day-to-day running of the online business. This fully remote role offers flexibility to manage operations from any location while ensuring smooth order fulfillment, accurate inventory, and excellent customer service.

You will lead a remote team, optimize supply chain processes, monitor key metrics, and collaborate with marketing, sales, and IT to align operations with business goals and drive efficiency and