Remote E-commerce Operations Lead | Data-Driven Growth

Placements24; LegKraal Gate; Hybrid; ZAR 600,000 - 800,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Flexible remote work

Leadership development

Job summary

Placements24 is seeking an experienced Remote E-commerce Operations Manager to oversee online sales channels from a virtual hub connected to Mahikeng. You will optimize order fulfillment, inventory management, and customer service while driving profitability through data-driven decisions.

This leadership role requires strong analytical skills, project management, and the ability to coordinate cross-functional teams remotely. A Bachelor’s degree in business or operations is preferred.

Qualifications

• Proven experience in e-commerce operations management.
• Proficiency with e-commerce platforms, OMS, and inventory management software.
• Strong analytical skills and ability to interpret data.
• Excellent project management and problem-solving abilities.
• Effective communication and leadership skills for remote teams.

Responsibilities

• Oversee day-to-day e-commerce platform operations and uptime.
• Manage order processing, fulfillment, and shipping logistics.
• Develop strategies for inventory forecasting and stock control online.
• Monitor KPIs and report on sales, conversions, and retention.
• Collaborate with marketing, IT, and customer service to align goals.
• Identify and implement process improvements to reduce costs.

Skills

Analytical skills

Leadership

Project management

Education

Bachelor's degree in business/operations management

Tools

OMS (Order Management Systems)

E-commerce platforms

Inventory management software

Job description

Placements24 is seeking an experienced Remote E-commerce Operations Manager to oversee online sales channels from a virtual hub connected to Mahikeng. You will optimize order fulfillment, inventory management, and customer service while driving profitability through data-driven decisions.

This leadership role requires strong analytical skills, project management, and the ability to coordinate cross-functional teams remotely. A Bachelor’s degree in business or operations is preferred.