Remote E‑Commerce Operations & Growth Specialist

Placements24; Vereeniging; Hybrid; ZAR 300,000 - 480,000; Full time

Job summary

Placements24 is seeking a detail-oriented E-commerce Operations Specialist to manage and optimize online sales channels from a remote setting. You will oversee order processing, fulfillment coordination, content management, and inventory accuracy to ensure a seamless shopping experience.

Collaborate with marketing, customer service, and logistics to improve e-commerce processes, monitor performance, and drive sales growth in a flexible home-based environment.

Qualifications

• Proven experience in e-commerce operations, online retail management, or a related field.
• Strong understanding of e-commerce platforms, order management systems (OMS), and CRM software.
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Proficiency in data analysis and reporting tools.
• Ability to manage multiple tasks and priorities effectively in a remote work environment.

Responsibilities

• Manage and execute daily e-commerce operations, including order processing and fulfillment tracking.
• Ensure website content is accurate and aligned with campaigns and product launches.
• Monitor inventory levels and coordinate with supply chain partners to prevent stockouts.
• Analyze website performance metrics and identify UX/conversion improvements.
• Coordinate with shipping carriers and third-party logistics providers for timely delivery.
• Troubleshoot and resolve issues on the e-commerce platform.

Skills

E-commerce operations

Analytical skills

Problem-solving

Data analysis

Remote work management

Tools

OMS

CRM software

CMS platforms

Job description

Placements24 is seeking a detail-oriented E-commerce Operations Specialist to manage and optimize online sales channels from a remote setting. You will oversee order processing, fulfillment coordination, content management, and inventory accuracy to ensure a seamless shopping experience.

Collaborate with marketing, customer service, and logistics to improve e-commerce processes, monitor performance, and drive sales growth in a flexible home-based environment.