Remote E‑commerce Fulfillment Expert

Placements24; Mossel Bay; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Career development

Job summary

Placements24 is seeking a seasoned Remote E-commerce Fulfillment Specialist to manage order processing and shipping operations for a fast-growing online retailer.

In this fully remote role, you will oversee end-to-end fulfillment, coordinate with inventory and 3PL partners, and drive efficiency and accuracy across the order lifecycle from home. A strong logistics background and excellent communication skills are essential.

Qualifications

• Minimum 4 years of experience in e-commerce fulfillment or logistics.
• Experience with OMS and WMS systems.
• Bachelor’s degree preferred in logistics, supply chain or business.

Responsibilities

• Oversee the end-to-end e-commerce order fulfillment process.
• Monitor inventory levels and coordinate with the inventory team.
• Process customer orders promptly through the OMS.
• Coordinate with shipping carriers for timely dispatch and delivery.
• Manage and optimize shipping costs and strategies.
• Resolve fulfillment-related issues such as delays or incorrect orders.
• Develop procedures to improve fulfillment efficiency and accuracy.
• Generate reports on fulfillment performance including order volume and delivery times.
• Maintain relationships with 3PL providers.
• Ensure compliance with shipping regulations and company policies.

Skills

Analytical thinking

Remote work independence

Organizational skills

Communication skills

Problem-solving

Education

Bachelor's degree in Logistics or related

Tools

OMS

WMS

Excel/Sheets

Job description

Placements24 is seeking a seasoned Remote E-commerce Fulfillment Specialist to manage order processing and shipping operations for a fast-growing online retailer.

In this fully remote role, you will oversee end-to-end fulfillment, coordinate with inventory and 3PL partners, and drive efficiency and accuracy across the order lifecycle from home. A strong logistics background and excellent communication skills are essential.