Remote Driver Compliance and Support Specialist (Klerksdorp)

Placements24; Klerksdorp; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Remote work

Career development opportunities

Professional development programs

Job summary

Placements24 seeks a Remote Driver Compliance and Support Specialist to manage driver documentation, conduct compliance checks, and assist drivers with administrative matters from a home office across South Africa.

You will track licenses and registrations, audit records for regulatory adherence, and respond to driver inquiries via email and phone in a remote, proactive, customer-service oriented environment.

Qualifications

• Proven administrative experience in a role focused on compliance or support.
• Knowledge of driver licensing, road transport regulations and compliance requirements.
• Excellent organizational skills and attention to detail in a remote setting.
• Strong written and verbal communication abilities.
• Experience with remote work environments is advantageous.

Responsibilities

• Manage and maintain driver files: licenses, permits, insurance, and regulatory docs.
• Conduct regular compliance audits to ensure legal and company requirements are met.
• Process and verify driver applications and onboarding docs.
• Respond to driver inquiries on compliance and admin procedures via email/phone.
• Track expiring licenses, permits, and certifications; follow up as needed.
• Liaise with authorities or third parties for verification processes.

Skills

Administrative experience

Driver compliance

Remote work

Attention to detail

Microsoft Office

Tools

Microsoft Office

Job description

About the Role

Our client, a leading national logistics platform, is seeking a highly organized and detail-oriented Remote Driver Compliance and Support Specialist. This is a fully remote position, offering flexibility while playing a crucial role in ensuring our network of drivers meets all regulatory and company standards. Based from your home office, you will be responsible for managing driver documentation, conducting compliance checks, providing support to drivers on administrative matters, and ensuring adherence to all legal requirements. This role is vital for maintaining the integrity and safety of our operations across **South Africa**, with a focus on supporting our drivers effectively, regardless of their physical location. We are looking for an individual with excellent administrative skills and a proactive approach to problem-solving in a virtual environment.

Key Responsibilities

• Manage and maintain accurate driver files, including licenses, permits, insurance, and regulatory documentation.
• Conduct regular compliance audits and checks to ensure drivers meet all legal and company requirements.
• Process and verify driver applications and onboarding documentation.
• Respond to driver inquiries regarding compliance, documentation, and administrative procedures via email and phone.
• Assist drivers in understanding and fulfilling their regulatory obligations.
• Track and follow up on expiring licenses, permits, and certifications.
• Liaise with relevant authorities or third-party providers for verification processes as needed.
• Maintain databases and systems related to driver compliance and records.
• Identify potential compliance risks and report them to management with proposed solutions.
• Contribute to the development and improvement of driver compliance processes and resources.

Requirements

• Proven experience in an administrative, compliance, or support role, preferably within the transport or logistics industry.
• Strong understanding of South African driver licensing, road transport regulations, and compliance requirements.
• Excellent organizational skills and meticulous attention to detail.
• Proficiency in using computer software, including Microsoft Office Suite ("Word, Excel, Outlook") and other administrative or database systems.
• Strong written and verbal communication skills.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Proactive problem-solver with a customer-service oriented approach.
• Previous experience with remote work environments is advantageous.
• Must have a reliable internet connection and a suitable home office setup.
• Discretion and ability to handle sensitive information confidentially.

Benefits

Our client offers a competitive salary, flexible working hours, and the significant advantage of a fully remote work arrangement. This role provides substantial autonomy and the opportunity to work from anywhere within **South Africa**. Employees benefit from professional development programs tailored for remote staff and the chance to contribute to a vital function within a growing company. We foster a supportive virtual team environment and offer career progression opportunities based on performance and contribution. This is an ideal position for someone seeking a dynamic role with excellent work-life balance.