Remote Dispatch & Fleet Management Specialist

Placements24; Klerksdorp; Hybrid; ZAR 300,000 - 550,000; Full time

Job summary

Placements24 is seeking a highly organized Remote Dispatch & Fleet Management Specialist to oversee transport logistics from a home office. You will coordinate a fleet of drivers, optimize routes, manage schedules and ensure safe, on-time deliveries with real-time issue resolution.

The ideal candidate has strong communication skills, expertise in logistics software and GPS tracking, and can operate autonomously in a fully remote role across regions.

Qualifications

• Proven experience in dispatch, logistics coordination, or fleet management, preferably with remote capabilities.
• Strong proficiency with logistics software, GPS tracking, and communication tools.
• Excellent organizational, multitasking and problem‑solving abilities.

Responsibilities

• Oversee and optimize daily dispatch operations for a remote vehicle fleet.
• Serve as the primary remote contact for drivers, providing real‑time guidance.
• Monitor performance and delivery status using tracking software.
• Identify and resolve logistical challenges, including delays and vehicle issues.
• Maintain accurate records of dispatches, deliveries and fleet activity.
• Communicate with customers, internal teams and partners regarding logistics.
• Ensure compliance with transport regulations and company policies.
• Analyze data to improve efficiency and reduce costs.
• Coordinate communication between drivers and operations teams.

Skills

Dispatch operations

Logistics coordination

Fleet management

GPS tracking

Logistics software

Communication tools

Organizational skills

Multitasking

Problem solving

Remote work

Tools

GPS tracking systems

Dispatch software

Job description

About the Role

Our client is seeking a highly organized and proactive Remote Dispatch & Fleet Management Specialist to oversee and manage transportation logistics from a remote location. This critical role will involve coordinating a fleet of drivers and vehicles, optimizing routes, managing schedules, and ensuring the efficient and safe delivery of goods. The ideal candidate will possess exceptional communication skills, a keen understanding of logistics software and technologies, and the ability to manage operations effectively without direct physical supervision. You will be the central point of contact for drivers in the field, dispatching assignments, monitoring progress, and resolving any issues that may arise in real-time. This is a fully remote position, demanding a high degree of self-discipline, initiative, and the ability to work autonomously. You will play a vital part in ensuring operational efficiency and maintaining the company’s reputation for reliable service delivery. The operational focus will cover various regions, but your work base will be entirely from your home office. We are looking for someone who is adept at using digital tools to manage and optimize transportation networks. Your expertise in Klerksdorp logistics (though remote) will be highly valued.

Key Responsibilities

• Manage and optimize daily dispatch operations for the company’s vehicle fleet, ensuring efficient route planning and scheduling.
• Serve as the primary remote contact for drivers, providing clear instructions, support, and real‑time assistance.
• Monitor driver performance, location, and delivery status using advanced tracking software.
• Proactively identify and resolve logistical challenges, such as traffic delays, vehicle issues, or customer complications.
• Maintain accurate and up‑to‑date records of all dispatches, deliveries, and fleet activities.
• Communicate effectively with customers, internal departments, and external partners regarding logistics operations.
• Ensure compliance with all relevant transportation regulations and company policies.
• Analyze operational data to identify areas for improvement in efficiency and cost reduction.
• Manage communication flow between drivers and the relevant operational departments.
• Contribute to the development and implementation of best practices in remote fleet management.

Requirements

• Proven experience in a dispatch, logistics coordination, or fleet management role, ideally with remote capabilities.
• Exceptional understanding and proficiency with logistics management software, GPS tracking systems, and communication tools.
• Strong organizational, multitasking, and problem‑solving skills.
• Excellent verbal and written communication abilities, with the capacity to convey information clearly and concisely.
• High degree of self‑motivation, discipline, and ability to work independently in a remote setting.
• Ability to remain calm and effective under pressure.
• Familiarity with South African transport regulations is a plus.
• Must possess a reliable internet connection and a suitable home office setup.
• Ability to work flexible hours, potentially including evenings or weekends, as dictated by operational needs.
• Must pass a thorough background check and assessment of remote work capabilities.

Benefits

• Fully remote position allowing for work‑from‑home flexibility.
• Competitive annual salary of R , commensurate with experience and remote work proficiency.
• Opportunity to shape and improve remote logistics operations.
• Access to cutting‑edge logistics management technology.
• Be part of an innovative and forward‑thinking company structure.
• Professional development opportunities in advanced logistics management.
• Contribution to the efficiency of operations across various regions, supporting Klerksdorp based business.