Remote Dispatch and Scheduling Officer

Placements24; Klerksdorp; Hybrid; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Competitive salary package

Fully remote employment

Flexible remote work arrangement

Professional development opportunities

Support for operations in Klerksdorp,

Job summary

Placements24 seeks a meticulous and proactive Remote Dispatch and Scheduling Officer to coordinate and schedule an extensive fleet for a leading national transport and logistics company. This fully remote role demands strong organization and knowledge of transportation dynamics from a home-based setup.

You will optimize driver schedules, plan efficient routes, and manage communications between drivers and operations, ensuring compliance with hours of service and delivery timelines across North

Qualifications

• Proven experience in dispatching, scheduling, or logistics coordination.
• Demonstrable proficiency with remote operations management.
• Proficient with dispatch and fleet management software.
• Excellent understanding of transportation logistics and driver scheduling best practices.
• Strong communication and problem-solving skills.

Responsibilities

• Develop and manage optimal daily schedules for a fleet of drivers and vehicles.
• Monitor real-time vehicle movements and driver status using GPS tracking and dispatch software.
• Communicate dispatch instructions, route updates, and schedule changes to drivers via digital platforms.
• Identify and resolve scheduling conflicts, delays, or operational issues.
• Collaborate with sales and customer service to meet client delivery requirements.
• Maintain records of dispatched loads, driver activities, and delivery confirmations.
• Analyze dispatch data to identify trends and opportunities for route optimization.
• Ensure compliance with transportation regulations including hours of service for drivers.
• Respond to emergencies and provide immediate support and redirection when needed.
• Contribute to continuous improvement of dispatch processes and systems.

Skills

Dispatching

Scheduling

Logistics coordination

Remote operations

GPS/dispatch software

Communication skills

Organizational skills

Problem solving

Independent work

Digital tools

Education

Bachelor's degree in Logistics or Business Administration

Tools

Teletrac Navman

Samsara

Fleet management software

Job description

About the Role

Our client, a leading national transport and logistics company, is seeking a meticulous and proactive Remote Dispatch and Scheduling Officer to manage the coordination and scheduling of their extensive fleet. This critical **fully remote** position requires an individual with exceptional organizational skills and a deep understanding of transportation dynamics. You will be responsible for optimizing driver schedules, ensuring efficient route planning, and managing communication between drivers and operational management, all while working from your home base, supporting operations linked to **Klerksdorp, North West, ZA**. The successful candidate will leverage advanced dispatch software and communication tools to maintain seamless operations and ensure adherence to delivery timelines and regulatory compliance. This role is essential for maintaining our client's reputation for reliability and efficiency in the logistics sector.

Key Responsibilities

• Develop and manage optimal daily schedules for a fleet of drivers and vehicles, considering delivery windows, driver availability, and vehicle capacity.
• Monitor real-time vehicle movements and driver status using GPS tracking and dispatch software.
• Effectively communicate dispatch instructions, route updates, and any necessary schedule changes to drivers via digital platforms.
• Proactively identify and resolve scheduling conflicts, delays, or operational issues, ensuring minimal disruption to service.
• Collaborate with other departments, including sales and customer service, to meet client delivery requirements.
• Maintain accurate and up-to-date records of all dispatched loads, driver activities, and delivery confirmations.
• Analyze dispatch data to identify trends, inefficiencies, and opportunities for route and schedule optimization.
• Ensure compliance with all relevant transportation regulations, including hours of service for drivers.
• Respond to emergency situations and provide immediate support and redirection as needed.
• Contribute to the continuous improvement of dispatch processes and systems.

Requirements

• Proven experience in dispatching, scheduling, or logistics coordination, with a strong background in remote operations management.
• Demonstrable proficiency with dispatch and fleet management software (e.g., Teletrac Navman, Samsara, or similar).
• Excellent understanding of transportation logistics, route planning, and driver scheduling best practices.
• Strong communication, interpersonal, and problem-solving skills, with the ability to remain calm under pressure.
• Exceptional organizational skills and meticulous attention to detail.
• Ability to multitask and prioritize effectively in a fast-paced, dynamic environment.
• Proficiency in using digital communication tools and standard office software.
• Experience working remotely and managing tasks independently is essential.
• A reliable high-speed internet connection and a dedicated, quiet workspace are mandatory for this **remote** role.
• Relevant certifications or a degree in Logistics or Business Administration are advantageous.

Benefits

• Competitive salary package with potential for performance-based incentives.
• Full-time employment with a stable and reputable company.
• Flexible remote work arrangement, allowing you to work from anywhere.
• Opportunities for professional development and career advancement.
• Be part of a forward-thinking logistics operation supporting regions like **Klerksdorp, North West, ZA**.
• Access to state-of-the-art dispatch and communication technology.
• Contribute to operational efficiency and customer satisfaction.