Remote Dispatcher and Route Planner

Placements24; East London; Hybrid; ZAR 300,000 - 460,000; Full time

Benefits offered by this job

Fully remote

Flexible hours

Health insurance

Paid time off

Home office stipend

Software licenses

Job summary

Placements24 is seeking a highly organized Remote Dispatcher and Route Planner to join its virtual operations team in South Africa. You will coordinate and optimize fleet movements, ensuring timely deliveries while complying with safety standards.

Strong software proficiency, communication, and problem-solving are essential in this remote role. The ideal candidate thrives in a remote environment and can manage complex logistics challenges, driving efficiency and customer satisfaction across

Qualifications

• Proven experience in logistics, dispatch, or route planning, preferably in a remote capacity.
• Proficiency with dispatch software, GPS tracking systems, and route optimization tools.
• Excellent communication, organizational, and problem-solving skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Strong understanding of transportation regulations and safety best practices.
• Reliable high-speed internet connection and a dedicated home office setup.
• Must be available to work during specified operational hours, which may include evenings or weekends.
• Demonstrated ability to work independently and as part of a remote team.
• Detail-oriented with a commitment to accuracy.

Responsibilities

• Coordinate and manage daily dispatch operations for a fleet remotely.
• Plan and optimize delivery routes using software to maximize efficiency.
• Monitor driver progress and provide timely updates.
• Ensure deliveries are scheduled and completed on time.
• Maintain records of dispatch activities and driver logs.
• Liaise with clients, drivers and internal teams to resolve issues.
• Enforce safety policies and driving regulations remotely.
• Prepare reports on dispatch operations and route efficiency.
• Adapt to disruptions and changing schedules.

Skills

Logistics planning

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Dispatch software

GPS tracking systems

Route optimization tools

Job description

About the Role

Our client, a dynamic national logistics company, is seeking a highly organized and proactive **Remote Dispatcher and Route Planner** to join their virtual operations team. This position is fully remote, allowing you to contribute from anywhere within South Africa. You will be responsible for coordinating and optimizing the movement of our fleet, ensuring timely and efficient deliveries while adhering to strict safety and regulatory standards. The ideal candidate will possess exceptional communication skills, a keen eye for detail, and proficiency in using dispatch and routing software. This role is critical in managing the flow of goods and maintaining high levels of customer satisfaction by ensuring our drivers are deployed effectively and efficiently across their designated territories. We are looking for an individual who thrives in a remote work environment and is adept at managing complex logistical challenges.

Key Responsibilities

• Coordinate and manage daily dispatch operations for a fleet of delivery vehicles remotely.
• Plan and optimize delivery routes using specialized software to maximize efficiency and minimize transit times.
• Monitor driver progress and communicate effectively to provide updates and address any issues that arise.
• Ensure all deliveries are scheduled and completed within designated timeframes.
• Maintain accurate records of all dispatch activities, driver logs, and delivery confirmations.
• Liaise with clients, drivers, and internal teams to resolve any logistical discrepancies or customer service concerns.
• Implement and enforce company safety policies and driving regulations remotely.
• Utilize GPS tracking and fleet management systems to monitor vehicle locations and performance.
• Prepare daily, weekly, and monthly reports on dispatch operations and route efficiency.
• Adapt quickly to changing circumstances and effectively manage disruptions to planned schedules.

Requirements

• Proven experience in logistics, dispatch, or route planning, preferably in a remote capacity.
• Proficiency with dispatch software, GPS tracking systems, and route optimization tools.
• Excellent communication, organizational, and problem-solving skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Strong understanding of transportation regulations and safety best practices.
• High school diploma or equivalent; further education in logistics or a related field is a plus.
• Reliable high-speed internet connection and a dedicated home office setup.
• Must be available to work during specified operational hours, which may include evenings or weekends.
• Demonstrated ability to work independently and as part of a remote team.
• Detail-oriented with a commitment to accuracy.

Benefits

• Competitive annual salary of R .
• Fully remote work environment.
• Flexible working hours within operational requirements.
• Opportunities for professional development in logistics technology.
• Company-provided software licenses and tools.
• Contribution to home office setup expenses.
• Health insurance benefits package.
• Paid time off and annual leave.
• Be part of a forward-thinking, tech-enabled logistics company.