Remote Disability Support Specialist

Placements24; Cape Town; Hybrid; ZAR 360.000 - 600.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Flexible working hours

Training and professional development

Supportive virtual team environment

Zusammenfassung

Placements24 seeks a Remote Disability Support Specialist in Cape Town, SA. You will deliver virtual case management, connect clients with resources, and provide ongoing emotional and practical support through digital channels.

Requirements include a degree or diploma in Social Work, Psychology, OT or related field and at least 4 years of disability support or case management experience. Strong communication and tech skills are essential for success in a remote environment.

Qualifikationen

• A degree or diploma in Social Work, Psychology, Occupational Therapy, or a related field.
• Remote work experience and strong written/verbal communication are essential.
• Ability to manage a caseload with strong organizational skills.

Aufgaben

• Provide remote case management and support coordination for individuals with disabilities.
• Conduct virtual needs assessments and develop personalized support plans.
• Connect clients with community resources, healthcare services, and educational opportunities.
• Offer ongoing emotional support and guidance via phone, video calls, and secure messaging.
• Assist clients in navigating government benefits, insurance claims, and other administrative tasks.
• Advocate for clients' rights and needs within various service systems.
• Maintain detailed and confidential electronic client records.
• Collaborate with a network of remote healthcare providers, therapists, and support organizations.
• Facilitate virtual group sessions and workshops for clients and their families.
• Stay updated on best practices and resources in disability support and remote service delivery.

Kenntnisse

Empathy and communication

Remote collaboration

Time management

Caseload management

Ausbildung

Degree or Diploma in Social Work / Psychology / Occupational Therapy

Tools

CRM systems

Video conferencing

Electronic records systems

Jobbeschreibung

About the Role

Our client is revolutionizing community support by offering a fully remote Disability Support Specialist role, based in the vibrant city of Cape Town, Western Cape. This position is designed for compassionate individuals who are adept at providing virtual assistance and case management to individuals with diverse disabilities. You will be a crucial link, connecting clients with essential resources, facilitating access to services, and providing ongoing emotional and practical support through digital channels. This role demands exceptional organizational skills, a proactive approach to problem-solving, and the ability to build strong rapport remotely. Join a forward-thinking organization committed to enhancing accessibility and independence for all, regardless of geographical barriers. This is a fantastic opportunity to shape the future of remote care delivery in Cape Town.

Key Responsibilities

• Provide remote case management and support coordination for individuals with disabilities.
• Conduct virtual needs assessments and develop personalized support plans.
• Connect clients with community resources, healthcare services, and educational opportunities.
• Offer ongoing emotional support and guidance via phone, video calls, and secure messaging.
• Assist clients in navigating government benefits, insurance claims, and other administrative tasks.
• Advocate for clients' rights and needs within various service systems.
• Maintain detailed and confidential electronic client records.
• Collaborate with a network of remote healthcare providers, therapists, and support organizations.
• Facilitate virtual group sessions and workshops for clients and their families.
• Stay updated on best practices and resources in disability support and remote service delivery.

Requirements

• A degree or diploma in Social Work, Psychology, Occupational Therapy, or a related field.
• A minimum of 4 years of direct experience in disability support or case management.
• Demonstrated ability to work effectively in a remote environment using various digital communication tools.
• Excellent written and verbal communication skills, with the ability to convey empathy and build trust virtually.
• Strong organizational and time management skills, with the ability to manage a caseload efficiently.
• Proficiency in using video conferencing platforms, CRM systems, and electronic record-keeping.
• A deep understanding of the challenges and needs of individuals with various disabilities.
• Ability to work autonomously and demonstrate initiative.
• Access to a reliable internet connection and a suitable home office setup.
• Knowledge of resources and services available within the Cape Town region is advantageous.

Benefits

This fully remote position offers a competitive salary, flexible working hours, and the opportunity to work from anywhere within South Africa. Our client provides comprehensive training on remote support tools and platforms, continuous professional development, and a supportive, collaborative virtual team environment. You will be part of an innovative organization that values work-life balance and is dedicated to making a significant impact in the lives of individuals with disabilities across Cape Town and beyond.