Disability Support Case Manager

Placements24; Pretoria; Hybrid; ZAR 350,000 - 500,000; Full time

Benefits offered by this job

Fully remote

Health & wellness benefits

Professional growth opportunities

Collaborative remote team

Job summary

Placements24 is seeking a compassionate Disability Support Case Manager to join a fully remote team serving clients across South Africa, with a focus on the Pretoria region. You will assess needs, develop ISPs, and connect clients to healthcare, education, housing and employment resources, while advocating for rights and independence.

Ideal candidates have a relevant degree and at least 3 years of disability case management experience, with strong communication and organizational skills.

Qualifications

• Bachelor's degree in Social Work or related field.
• Minimum 3 years of disability case management experience.
• Strong knowledge of SA disability resources and services.
• Excellent assessment, planning, and problem-solving skills.
• Empathetic, patient and client-centered approach.

Responsibilities

• Conduct comprehensive needs assessments for individuals with disabilities.
• Develop and review individualized support plans with clients and families.
• Coordinate access to healthcare, therapy, education, employment and housing services.
• Advocate for clients, ensuring rights and needs are met.
• Maintain accurate case notes and documentation in the client management system.

Skills

Caseload management

Disability services knowledge

Communication

Documentation

Remote collaboration

Education

Bachelor's degree in Social Work

Tools

Client management software

Video conferencing tools

Job description

About the Role

Our client, a dedicated organization committed to empowering individuals with disabilities, is seeking a compassionate and skilled Disability Support Case Manager. This fully remote role allows you to make a profound impact from anywhere in South Africa. You will be responsible for managing a caseload of clients, developing personalized support plans, and connecting them with essential resources and services. Your expertise will ensure that individuals with disabilities receive the tailored assistance they need to live fulfilling and independent lives within the Pretoria region and beyond. This position requires strong organizational skills, a deep understanding of disability services, and a client-centered approach.

Key Responsibilities

• Conduct comprehensive needs assessments for individuals with various disabilities.
• Develop, implement, and regularly review individualized support plans (ISPs) in collaboration with clients and their families.
• Coordinate and facilitate access to a range of support services, including healthcare, therapy, education, employment, and housing.
• Act as a primary point of contact and advocate for clients, ensuring their rights and needs are met.
• Maintain accurate and up-to-date case notes, progress reports, and other documentation in the client management system.
• Liaise effectively with government agencies, community organizations, healthcare providers, and support networks.
• Provide emotional support and guidance to clients and their families throughout their journey.
• Monitor client progress and outcomes, making adjustments to support plans as needed.
• Stay informed about current disability legislation, policies, and best practices.
• Participate in team meetings and professional development activities to enhance skills and knowledge.

Requirements

• Bachelor's degree in Social Work, Psychology, Occupational Therapy, or a related human services field.
• A minimum of 3 years of experience in case management or direct support for individuals with disabilities.
• Strong knowledge of disability types, available resources, and support systems in South Africa.
• Excellent assessment, planning, and problem-solving skills.
• Exceptional interpersonal and communication abilities, both written and verbal.
• Proficiency in using virtual communication tools and client management software for remote work.
• Ability to manage a caseload effectively and prioritize tasks independently.
• Empathy, patience, and a strong commitment to client advocacy and empowerment.
• Understanding of confidentiality and ethical practice in social work.
• Willingness to travel occasionally within the Pretoria region for essential client meetings or assessments as required.

Benefits

• Competitive annual salary of R .
• Fully remote work arrangement for enhanced flexibility.
• Comprehensive health and wellness benefits.
• Opportunities for continuous learning and professional growth in disability services.
• Supportive and collaborative remote team environment.
• The satisfaction of making a significant positive difference in the lives of individuals with disabilities in the Pretoria area.