Remote Delivery Coordinator & Fleet Manager

Placements24; Cape Town; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Health insurance

Remote work flexibility

Professional development opportunities

Job summary

Placements24 is seeking a highly organized Remote Delivery Coordinator & Fleet Manager to oversee delivery operations across South Africa. The role focuses on coordinating drivers, optimizing routes, and maintaining logistics efficiency in a fully remote setup.

Strong communication and problem-solving are essential to drive customer satisfaction and operational excellence. You will work with internal teams and partners to ensure compliant, timely deliveries and leverage TMS tools to analyze data

Qualifications

• Proven experience in logistics, fleet management, or delivery coordination, preferably in a remote setting.
• Strong understanding of route optimization software and transportation management systems (TMS).
• Excellent communication, leadership, and problem-solving skills.
• Ability to manage and motivate a remote team effectively.
• Proficiency in using digital communication tools and remote collaboration platforms.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• High degree of organization and attention to detail.
• Ability to work independently and manage time efficiently in a remote work environment.

Responsibilities

• Coordinate and manage a remote team of delivery drivers, providing support and guidance.
• Optimize delivery routes and schedules using specialized software to ensure timely and cost-effective deliveries.
• Monitor driver performance and provide feedback to enhance efficiency and customer service.
• Troubleshoot and resolve any delivery-related issues or customer complaints promptly and effectively.
• Maintain accurate records of deliveries, driver logs, and fleet maintenance schedules.
• Communicate effectively with internal teams (sales, customer service) and external partners.
• Ensure compliance with all relevant transportation regulations and company policies.
• Analyze delivery data to identify trends, areas for improvement, and cost-saving opportunities.
• Manage fleet assets remotely, including vehicle tracking and maintenance coordination.

Skills

Logistics experience

Fleet management

Remote work

Route optimization

TMS knowledge

Communication skills

Leadership

Analytical skills

Tools

TMS software

Route optimization software

Job description

About the Role

Our client, a leading e-commerce and logistics innovator, is seeking a highly organized and proactive Remote Delivery Coordinator & Fleet Manager to oversee their delivery operations. This is a fully remote position, offering the flexibility to work from anywhere within South Africa, while managing a critical aspect of our business. You will be responsible for coordinating a fleet of drivers, optimizing delivery routes, ensuring customer satisfaction, and maintaining the efficiency of our logistics network. This role requires exceptional communication, problem-solving skills, and a deep understanding of transportation management systems. The ideal candidate is a self-starter, adept at remote collaboration, and driven by a passion for optimizing operational excellence in a virtual environment. This position is crucial for maintaining our commitment to fast and reliable delivery services to our customers across various regions.

Key Responsibilities

• Coordinate and manage a remote team of delivery drivers, providing support and guidance.
• Optimize delivery routes and schedules using specialized software to ensure timely and cost-effective deliveries.
• Monitor driver performance and provide feedback to enhance efficiency and customer service.
• Troubleshoot and resolve any delivery-related issues or customer complaints promptly and effectively.
• Maintain accurate records of deliveries, driver logs, and fleet maintenance schedules.
• Communicate effectively with internal teams (sales, customer service) and external partners.
• Ensure compliance with all relevant transportation regulations and company policies.
• Analyze delivery data to identify trends, areas for improvement, and cost-saving opportunities.
• Manage fleet assets remotely, including vehicle tracking and maintenance coordination.

Requirements

• Proven experience in logistics, fleet management, or delivery coordination, preferably in a remote setting.
• Strong understanding of route optimization software and transportation management systems (TMS).
• Excellent communication, leadership, and problem-solving skills.
• Ability to manage and motivate a remote team effectively.
• Proficiency in using digital communication tools and remote collaboration platforms.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• High degree of organization and attention to detail.
• Ability to work independently and manage time efficiently in a remote work environment.
• A dedicated home office setup with reliable internet connectivity.

Benefits

As a fully remote position, this role offers unparalleled flexibility, allowing you to work from anywhere within South Africa. Our client provides a competitive annual salary, recognizing your expertise and dedication. You will have the opportunity to shape and enhance our delivery operations from the ground up, with significant autonomy and impact. We offer comprehensive health insurance, opportunities for continuous learning and professional development, and access to cutting-edge logistics technology. This role comes with the potential for performance-based bonuses and a supportive virtual team environment. Furthermore, you will be part of a forward-thinking company that embraces innovation and remote work culture, providing you with the tools and resources needed to succeed in a dynamic industry. Enjoy the freedom of remote work while driving critical business outcomes.