Remote Community Advocate

Placements24; Randburg; Hybrid; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Fully remote position

Flexible schedule

Professional development opportunities

Supportive team environment

Job summary

Placements24 is seeking a dedicated Remote Community Advocate to champion the needs of individuals and families in Randburg and Gauteng. This fully remote role focuses on connecting with community members via digital platforms, providing essential information, and guiding access to vital services.

You will serve as a liaison, empowering clients by ensuring awareness and use of available support systems. The position emphasizes social inclusion, empowerment, and online collaboration with partner

Qualifications

• Proven experience in community work, social services, advocacy, or related field.
• Excellent remote communication: video conferencing, email, and online chat.
• Strong understanding of social welfare systems.
• Ability to work autonomously, manage time effectively, and maintain high productivity in a remote environment.
• Exceptional interpersonal skills, with the ability to build trust and rapport virtually.
• Proficiency in using digital case management tools and standard office software.

Responsibilities

• Engage with community members remotely to identify needs and challenges.
• Provide information and guidance on accessing local social services, healthcare, and support programs.
• Assist individuals and families in navigating application processes for various assistance schemes.
• Conduct virtual outreach initiatives to raise awareness of available resources.
• Maintain up-to-date knowledge of community resources and service providers in and around Randburg, Gauteng.
• Document all interactions, progress, and outcomes in a timely and accurate manner using designated software.
• Liaise with partner organizations and service providers to facilitate referrals and collaboration.
• Advocate for the rights and needs of community members within service systems.
• Develop digital content (e.g., FAQs, informational guides) to support community members.
• Offer empathetic support and encouragement to individuals facing challenges.

Skills

Remote communication

Social services knowledge

Digital case management

Interpersonal skills

Problem solving

Autonomous work

Job description

About the Role

Our client is seeking a dedicated and proactive Remote Community Advocate to champion the needs of individuals and families within the **Randburg, Gauteng** area. This role is entirely remote, focusing on connecting with community members through digital platforms, providing essential information, and facilitating access to vital services. You will be a key liaison, empowering individuals by ensuring they are aware of and can utilize available support systems. This is a fantastic opportunity to make a meaningful difference in the community from a remote setting. The role requires a passionate individual committed to social inclusion and empowerment, working primarily through online channels and remote communication tools. The absence of required physical presence in **Randburg** allows for widespread reach.

Key Responsibilities

• Engage with community members remotely to identify their needs and challenges.
• Provide information and guidance on accessing local social services, healthcare, and support programs.
• Assist individuals and families in navigating application processes for various assistance schemes.
• Conduct virtual outreach initiatives to raise awareness of available resources.
• Maintain up-to-date knowledge of community resources and service providers in and around **Randburg, Gauteng**.
• Document all interactions, progress, and outcomes in a timely and accurate manner using designated software.
• Liaise with partner organizations and service providers to facilitate referrals and collaboration.
• Advocate for the rights and needs of community members within service systems.
• Develop digital content (e.g., FAQs, informational guides) to support community members.
• Offer empathetic support and encouragement to individuals facing challenges.

Requirements

• Proven experience in community work, social services, advocacy, or a related field.
• Excellent remote communication skills, including proficiency in video conferencing, email, and online chat platforms.
• Strong understanding of social welfare systems and community support structures.
• Ability to work autonomously, manage time effectively, and maintain high productivity in a remote environment.
• Exceptional interpersonal skills, with the ability to build trust and rapport virtually.
• Proficiency in using digital case management tools and standard office software.
• A proactive, problem-solving approach and a commitment to client advocacy.
• Resilience and ability to manage sensitive information and challenging conversations.
• Reliable internet connectivity and a suitable home office setup are mandatory.
• A genuine passion for empowering communities and enhancing access to support services.

Benefits

• A competitive salary package reflecting your experience and dedication.
• Fully remote position offering excellent flexibility and autonomy.
• The opportunity to profoundly impact the **Randburg** community from anywhere.
• Professional development opportunities and continuous learning support.
• Be part of an organization committed to innovative and accessible community support.
• Contribute to a meaningful mission focused on social upliftment.
• Regular virtual team collaboration and support networks.