Remote Community Advocate

Placements24; Klerksdorp; Hybrid; ZAR 260,000 - 420,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Professional development

Equipment provided

Job summary

Placements24 is seeking a dedicated Remote Community Advocate to champion the needs of individuals accessing services nationwide. This fully remote role lets you connect with clients and stakeholders from home, understanding challenges and guiding them through support resources.

You will educate clients on their rights, develop action plans, and collaborate with teams to ensure equitable access while maintaining confidential records.

Qualifications

• Experience in advocacy, social work, or related field.
• Excellent remote communication skills, including phone, email, and video.
• Strong understanding of social justice issues and community support frameworks.
• Ability to work independently with high self-motivation and time management skills.
• Proficiency with digital communication tools and case management software.

Responsibilities

• Provide remote advocacy and support to individuals navigating social services and community programs.
• Educate clients on their rights, available resources, and relevant policies.
• Assist clients in developing action plans and provide guidance to achieve their goals.
• Maintain accurate and confidential client records using secure online systems.
• Collaborate with internal teams and external partners to address client needs effectively.

Skills

Advocacy

Social Work

Remote communication

Time management

Digital tools

Tools

Case management software

Job description

About the Role

Our client is seeking a dedicated Remote Community Advocate to champion the needs of individuals accessing their services nationwide. This role is fully remote, allowing you to connect with clients and stakeholders from the comfort of your own home. You will be responsible for understanding client challenges, advocating for their rights, and guiding them through available support systems and resources. This position is crucial for ensuring equitable access to services and fostering a supportive environment for all individuals, regardless of their geographic location, contributing to the organization's mission of empowerment and support across South Africa .

Key Responsibilities

• Provide remote advocacy and support to individuals navigating social services and community programs.
• Educate clients on their rights, available resources, and relevant policies.
• Assist clients in developing action plans and provide guidance to achieve their goals.
• Maintain accurate and confidential client records using secure online systems.
• Collaborate with internal teams and external partners to address client needs effectively.

Requirements

• Experience in advocacy, social work, community development, or a related field.
• Excellent remote communication skills, including phone, email, and video conferencing.
• Strong understanding of social justice issues and community support frameworks.
• Ability to work independently with high self-motivation and time management skills.
• Proficiency with digital communication tools and case management software.

Benefits

• Competitive salary and performance-based incentives.
• Fully remote work arrangement with flexible hours.
• Opportunities for professional development in advocacy and online support.
• Be a vital part of a mission-driven organization serving communities nationwide.
• Provision of necessary remote work equipment and support.