Remote Social Services Advisor

Placements24; Stellenbosch; Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Competitive salary commensurate with経験

Fully remote work arrangement

Professional development opportunities

Access to digital tools and platforms

Collaborative remote team culture

Job summary

Placements24 is seeking a highly skilled Remote Social Services Advisor to join our distributed team and support clients across South Africa. In this fully remote role, you will conduct virtual assessments, develop remote support strategies, and connect clients with online resources.

The position emphasizes autonomy, strong digital communication, and advocacy for individuals and families navigating social challenges.

Qualifications

• Master's degree required.
• Remote work experience and ability to work with minimal supervision.
• Strong digital literacy and proficiency with video conferencing.

Responsibilities

• Conduct comprehensive client needs assessments via video conferencing and other digital platforms.
• Develop personalized social support plans and provide virtual counseling and guidance.
• Research and connect clients with appropriate online and community-based resources.
• Maintain detailed electronic client records and track progress towards established goals.
• Collaborate with remote colleagues and external agencies to ensure integrated service delivery.
• Provide training and support to clients on utilizing digital tools for accessing services.

Skills

Remote work experience

Digital literacy

Needs assessment

Advocacy

Education

Master's degree in Social Work, Psychology, or related field

Tools

Video conferencing platforms

Case management software

Job description

About the Role

Our client is looking for a highly skilled and motivated Remote Social Services Advisor to join their distributed team, serving clients across various regions. In this fully remote position, you will leverage technology to provide expert guidance, advocacy, and support to individuals and families navigating complex social challenges. You will conduct virtual assessments, develop remote support strategies, and connect clients with online and local resources. This role is ideal for an experienced professional who excels in autonomous work, possesses strong digital communication skills, and is passionate about delivering impactful social services from anywhere within South Africa.

Key Responsibilities

• Conduct comprehensive client needs assessments via video conferencing and other digital platforms.


• Develop personalized social support plans and provide virtual counseling and guidance.


• Research and connect clients with appropriate online and community-based resources.


• Maintain detailed electronic client records and track progress towards established goals.


• Collaborate with remote colleagues and external agencies to ensure integrated service delivery.


• Provide training and support to clients on utilizing digital tools for accessing services.

Requirements

• Master's degree in Social Work, Psychology, or a closely related field.


• Professional registration with a relevant regulatory body (e.g., SACSSP).


• Minimum of 5 years of experience in social work or a related advisory role.


• Proven ability to work effectively in a remote environment with minimal supervision.


• Excellent digital literacy, including proficiency with video conferencing and case management software.


• Strong analytical, problem-solving, and advocacy skills.

Benefits

• Competitive salary commensurate with experience.


• Fully remote work arrangement, offering flexibility and work-life balance.


• Opportunities for continuous professional development and virtual training.


• Access to cutting-edge digital tools and platforms.


• A collaborative and supportive remote team culture.