Remote Community Advocate

Placements24; Soweto; Hybrid; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work arrangement

Professional development in digital-ep

Job summary

Placements24 is seeking a dedicated Remote Community Advocate to champion the rights of individuals in Gauteng, working entirely online. The role focuses on providing information, guidance, and access to social services through digital platforms while maintaining confidentiality.

You will engage with community members remotely, run information sessions, collect feedback, and collaborate with partners to improve service delivery.

Qualifications

• A relevant background in social work, community development, advocacy, or a related field.
• Experience in advocacy, client support, or community outreach, ideally with remote capabilities.
• Excellent virtual communication, interpersonal, and active listening skills.
• Proficiency in using digital communication tools, virtual meeting platforms, and online case management systems.
• Strong understanding of community needs and social support structures.
• Ability to work independently, manage time effectively, and maintain confidentiality in a remote setting.

Responsibilities

• Provide virtual support and advocacy for individuals seeking access to community services and resources.
• Assist community members in understanding their rights and navigating social support systems remotely.
• Conduct virtual information sessions and outreach activities to raise awareness of available services.
• Collect feedback from community members on service delivery and advocate for improvements.
• Maintain accurate digital records of interactions, support provided, and outcomes.
• Collaborate with internal teams and external partners to ensure comprehensive support for community members.

Skills

Virtual communication

Interpersonal skills

Active listening

Time management

Confidentiality

Education

Social work degree

Tools

Digital tools

Virtual meeting platforms

Online case management

Job description

About the Role

Our client is looking for a dedicated and driven Remote Community Advocate to champion the needs and rights of individuals within their community, all through a virtual capacity. This role is central to ensuring that community members have access to information, support services, and representation, delivered entirely online. You will utilize digital platforms to connect with individuals, provide guidance, help them navigate complex systems, and empower them to access the resources they are entitled to. This is a critical position for making a tangible difference in people's lives from a remote work environment, fostering inclusivity and support across the Gauteng region.

Key Responsibilities

• Provide virtual support and advocacy for individuals seeking access to community services and resources.
• Assist community members in understanding their rights and navigating social support systems remotely.
• Conduct virtual information sessions and outreach activities to raise awareness of available services.
• Collect feedback from community members on service delivery and advocate for improvements.
• Maintain accurate digital records of interactions, support provided, and outcomes.
• Collaborate with internal teams and external partners to ensure comprehensive support for community members.

Requirements

• A relevant background in social work, community development, advocacy, or a related field.
• Experience in advocacy, client support, or community outreach, ideally with remote capabilities.
• Excellent virtual communication, interpersonal, and active listening skills.
• Proficiency in using digital communication tools, virtual meeting platforms, and online case management systems.
• Strong understanding of community needs and social support structures.
• Ability to work independently, manage time effectively, and maintain confidentiality in a remote setting.

Benefits

• Competitive salary with potential for recognition awards.
• Fully remote work arrangement offering flexibility and work-life balance.
• Opportunities for professional development in digital advocacy.
• Provision of necessary remote work technology and support.
• The satisfaction of empowering individuals and strengthening community connections virtually.