Remote Client Intake & Sales Coordinator

PeoplePlus; Cape Town; On-site; ZAR 204,000 - 244,000; Full time

Job summary

SallySupport is seeking a South Africa-based Client Intake & Sales Coordinator to support a U.S. home care office. The role involves answering inquiries, gathering intake information, explaining services, and guiding conversations to convert qualified leads, emphasizing empathy and relationship-building.

You will work remotely, align with U.S. business hours, interact with families and the U.S. team, maintain accurate records, and follow up on leads to onboard clients, requiring strong

Qualifications

• Strong communication and emotional intelligence are essential.
• Ability to handle objections and guide conversations to close leads.
• Experience in inside or consultative sales is valuable.
• Home care intake or healthcare background is advantageous but not required.
• Comfortable working independently with a U.S.-based team.

Responsibilities

• Answer inbound calls from prospective clients and family members.
• Build trust with seniors and family decision-makers.
• Ask questions to understand needs, concerns, and urgency.
• Conduct initial client intakes and gather required information.
• Explain services, care options, and value proposition clearly.

Skills

Communication

Empathy

Objection handling

Sales ability

Independent work

Job description

SallySupport is seeking a South Africa-based Client Intake & Sales Coordinator to support a U.S. home care office. The role involves answering inquiries, gathering intake information, explaining services, and guiding conversations to convert qualified leads, emphasizing empathy and relationship-building.

You will work remotely, align with U.S. business hours, interact with families and the U.S. team, maintain accurate records, and follow up on leads to onboard clients, requiring strong