Remote Client Enrollment Specialist (Test Prep)

Somewhere; South Africa; Remote; ZAR 368,000 - 643,000; Full time

Benefits offered by this job

Remote work

Comprehensive training

Impactful work

Job summary

Somewhere is seeking a Client Admin & Enrollment Coordinator for remote work, based in an EST-friendly schedule. The role focuses on guiding families through program options, enrolling students, and managing communications with warm, empathetic service.

Responsibilities include consultations with parents by phone/video, explaining options, and coordinating scheduling and records. Strong English, organization, and calendar skills are essential for success.

Qualifications

• > 2 years in client-facing sales, enrollment, admissions, or similar phone-based role.
• > Experience in education, tutoring, or test prep is a big plus.
• > Excellent spoken and written English, accent-neutral.
• > Warm, upbeat, empathetic personality.
• > Strong rapport-building and consultative communication.
• > Highly organized with strong note-taking.
• > Comfortable learning a detailed knowledge base.
• > Proficient with Google Workspace and Calendar.
• > Strong typing speed and multi-tool use.

Responsibilities

• > Speak with parents by phone and video to understand goals, scores, and needs.
• ">Explain programs and options clearly, including in-person vs. virtual formats.
• ">Walk parents through SAT/ACT changes and test dates, scoring, timelines.
• ">Act as a knowledgeable guide so families feel confident.
• ">Recommend tutoring packages and enroll families with payment links.

Skills

Client-facing sales

Enrollment

Customer service

English proficiency

Note-taking

Google Calendar

Google Workspace

Typing speed

Tools

Google Calendar

Google Workspace

Job description

Somewhere is seeking a Client Admin & Enrollment Coordinator for remote work, based in an EST-friendly schedule. The role focuses on guiding families through program options, enrolling students, and managing communications with warm, empathetic service.

Responsibilities include consultations with parents by phone/video, explaining options, and coordinating scheduling and records. Strong English, organization, and calendar skills are essential for success.