Remote Client Enrollment Specialist

Somewhere; Johannesburg; Remote; ZAR 372,000 - 651,000; Full time

Benefits offered by this job

Comprehensive training

Remote work

Job summary

Somewhere is seeking a Client Admin & Enrollment Coordinator for remote work. You will guide families through program options, answer questions, and help enroll in the right plan.

This phone-heavy, people-first role requires warmth, empathy, and the ability to build strong rapport with stressed parents. You’ll handle consultations, enrollments, scheduling, and data management while supporting admin tasks during slower periods.

Qualifications

• 2+ years in client-facing sales, enrollment, admissions, customer service, or similar phone-based role.
• Experience in education, tutoring, or test prep is a big plus.
• Excellent spoken and written English, with a clear, neutral accent.
• A genuinely warm, upbeat, and empathetic personality.
• Strong rapport-building and consultative communication skills.
• Highly organized and detail-oriented with strong note-taking habits.
• Proficient with Google Workspace, especially Google Calendar.

Responsibilities

• Speak with parents by phone/video to understand goals, starting scores, and needs.
• Explain programs and options clearly, including in-person vs. virtual and one-on-one vs. group classes.
• Walk parents through SAT/ACT changes and answer test-date, scoring, and timeline questions.
• Act as a knowledgeable guide so families feel confident they’re in good hands.
• Recommend tutoring packages and enroll families, sending payment links.

Skills

Client-facing sales/enrollment

Education/tutoring background

English proficiency

Empathy and rapport

Organized note-taking

Consultative communication

Typing speed/multi-tool use

Tools

Google Calendar

Google Workspace

Job description

Somewhere is seeking a Client Admin & Enrollment Coordinator for remote work. You will guide families through program options, answer questions, and help enroll in the right plan.

This phone-heavy, people-first role requires warmth, empathy, and the ability to build strong rapport with stressed parents. You’ll handle consultations, enrollments, scheduling, and data management while supporting admin tasks during slower periods.