Remote Catering Operations Coordinator - Food Service Technology

Placements24; Upington; Hybrid; ZAR 83,000 - 124,000; Part time

Benefits offered by this job

Flexible remote work hours

Professional growth through tech平台培训

Autonomy and work-life balance

Remote collaboration with a dynamic, s

Job summary

Placements24 is seeking a detail-oriented Remote Catering Operations Coordinator to manage the operational backend of our client's catering services. This role is fully remote and part-time, focusing on coordinating orders, schedules, and partner communications from a flexible workstation.

You will work with digital platforms, ensure accurate data entry, monitor order statuses, and provide reports to improve efficiency and client satisfaction across a nationwide scope.

Qualifications

• Minimum 2 years of experience in operations coordination or similar roles.
• Experience with digital platforms, order management systems, or CRM software.
• Excellent organizational and communication skills.
• Ability to work remotely and manage multiple tasks.
• Familiarity with catering terminology is a plus.

Responsibilities

• Process and manage incoming catering orders through the company's proprietary technology platform.
• Coordinate with catering partners to confirm details, delivery times, and dietary requirements.
• Monitor order statuses and proactively communicate updates to clients and teams.
• Ensure accurate data entry and maintenance of client and order information.
• Assist in resolving operational challenges and troubleshooting orders or deliveries.
• Liaise with the technology team to provide feedback for platform improvements.
• Manage scheduling for deliveries and on-site support staff.
• Prepare reports on operational efficiency, order volume, and partner performance.
• Support implementation of new procedures and technologies.

Skills

Operations coordination

Remote work

Multitasking

Communication

Education

Certificate or diploma in Business Administration

Tools

CRM software

Order management systems

Job description

About the Role

Our client, a leader in innovative food service technology, is seeking a detail-oriented and tech-savvy Remote Catering Operations Coordinator. This fully remote role is crucial for managing the operational backend of our client's expanding catering services, which leverage cutting-edge technology platforms. You will be responsible for coordinating orders, managing schedules, liaising with catering partners, and ensuring the smooth flow of information between clients, technology platforms, and culinary providers. The ideal candidate is highly organized, proficient with digital tools, and has a knack for optimizing operational processes. This is an excellent opportunity to contribute to a tech-forward company that is transforming the catering industry, offering flexibility and the chance to work from anywhere. Your role will support the seamless delivery of catering services managed through our client's advanced systems, ensuring efficiency and client satisfaction from your remote workstation. This position is conceptually aligned with Upington, Northern Cape , but is a remote opportunity.

Key Responsibilities

• Process and manage incoming catering orders through the company's proprietary technology platform.
• Coordinate with a network of approved catering partners to confirm order details, delivery times, and dietary requirements.
• Monitor order statuses and proactively communicate any updates or potential issues to clients and internal teams.
• Ensure accurate data entry and maintenance of client and order information within the system.
• Assist in resolving operational challenges and troubleshooting issues related to orders or deliveries.
• Liaise with the technology development team to provide feedback for platform improvements.
• Manage scheduling for deliveries and on-site support staff as required.
• Prepare reports on operational efficiency, order volume, and partner performance.
• Support the implementation of new operational procedures and technologies.

Requirements

• Minimum of 2 years of experience in operations coordination, customer service, or administrative support, preferably within the food service, hospitality, or technology sectors.
• Demonstrated experience working with digital platforms, order management systems, or CRM software.
• Excellent organizational skills and meticulous attention to detail.
• Strong communication and interpersonal skills, suitable for a remote work environment.
• Ability to multitask, prioritize tasks effectively, and manage time efficiently.
• Proactive problem-solving abilities and a willingness to learn new technologies.
• Familiarity with catering terminology and processes is a plus.
• Ability to work independently and as part of a remote team.
• A relevant certificate or diploma in Business Administration or a related field is beneficial.

Benefits

• This fully remote, part-time position offers a competitive hourly wage with flexible working hours.
• Our client provides opportunities for professional growth through training on their innovative technology platforms and exposure to the dynamic food tech industry.
• Employees benefit from the autonomy and flexibility of remote work, allowing for excellent work-life integration.
• Our client fosters a collaborative and supportive team culture, valuing initiative and efficiency.
• You'll be part of a forward-thinking company that is revolutionizing catering services, gaining valuable experience in operations and technology.
• Join our client and contribute to their success from your remote location.