Remote Catering Operations Coordinator

Placements24; Sandton; Hybrid; ZAR 240,000 - 300,000; Full time

Benefits offered by this job

Performance-based bonuses

Fully remote work

Opportunity to shape operations

Technology and remote work support

Collaborative virtual team culture

Job summary

Placements24 is seeking a detail-oriented Remote Catering Operations Coordinator to manage the logistical and administrative aspects of dispersed catering services. This role operates from a remote work environment, coordinating between clients, kitchens, and delivery teams to ensure smooth daily operations and high service quality.

You will schedule staff, troubleshoot issues, maintain records of orders and feedback, and uphold food safety and delivery protocols while using remote tools and

Qualifications

• Experience in operations coordination, logistics, or a similar administrative role.
• Strong organizational skills and attention to detail.
• Proficiency with remote work tools and order management systems.

Responsibilities

• Coordinate daily catering orders and ensure timely dispatch.
• Schedule kitchen staff, delivery personnel, and event support teams.
• Liaise between clients, culinary teams, and logistics partners to resolve issues.
• Maintain records of orders, deliveries, and client feedback in designated software.
• Monitor workflows and identify process improvement opportunities.
• Ensure compliance with food safety and delivery protocols.

Skills

Operations coordination

Logistics

Administrative experience

Remote work tools

Communication skills

Tools

Order management systems

Remote collaboration tools

Job description

About the Role

Our client is looking for a detail-oriented and tech-savvy Remote Catering Operations Coordinator to manage the logistical and administrative aspects of their dispersed catering services. This role will focus on ensuring smooth daily operations, coordinating between clients, kitchens, and delivery teams, managing schedules, and troubleshooting issues that arise, all from a remote work environment. You will play a key role in maintaining service quality and client satisfaction through effective communication and process management. This is an exciting opportunity for an organized professional to contribute to the efficiency of a modern catering operation without the need for a physical office presence.

Key Responsibilities

• Coordinate daily catering orders, ensuring accurate information and timely dispatch.
• Manage scheduling for kitchen staff, delivery personnel, and event support teams.
• Act as a liaison between clients, culinary teams, and logistics partners to resolve any issues promptly.
• Maintain detailed records of orders, deliveries, and client feedback using designated software.
• Monitor operational workflows and identify opportunities for process improvement.
• Ensure compliance with food safety and delivery protocols across all operations.

Requirements

• Proven experience in operations coordination , logistics, or a similar administrative role, ideally within catering or hospitality.
• Excellent organizational skills and a keen eye for detail in managing multiple tasks.
• Strong proficiency with remote work tools, communication platforms, and order management systems.
• Effective problem-solving skills and the ability to remain calm under pressure.
• Exceptional written and verbal communication skills for clear client and team interaction.
• Ability to work independently and manage time effectively in a remote setting.

Benefits

• Competitive annual salary and performance-based bonuses.
• Fully remote work arrangement offering significant flexibility.
• Opportunity to shape and improve remote catering operations.
• Access to necessary technology and remote work support.
• Collaborative and supportive virtual team culture.