Remote Catering Operations Coordinator

Placements24; Durban; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Flexible hours

Online training

Collaborative remote team

Job summary

Placements24 in Durban is seeking a highly organized Remote Catering Operations Coordinator to support logistics for a range of events. This fully remote role focuses on planning, scheduling, and communication with clients, vendors and internal teams to ensure smooth event execution.

You will manage event details in the CRM, coordinate with chefs and staff, and proactively resolve issues in a fast-paced virtual environment.

Responsibilities

• Coordinate all logistical aspects of catering events, including scheduling staff, managing equipment, and confirming vendor services.
• Serve as the primary point of contact for clients, addressing inquiries and providing updates throughout the event planning process.
• Maintain accurate event details and documentation in the company's CRM and event management systems.
• Liaise with chefs and kitchen staff to confirm menu details, dietary requirements, and preparation timelines.
• Proactively identify and resolve potential operational issues to ensure seamless event execution.
• Manage and track catering supplies and inventory for remote service delivery.

Job description

About the Role

Our client is seeking a highly organized and proactive Remote Catering Operations Coordinator to join their dynamic team, supporting operations based out of Durban. In this fully remote role, you will be instrumental in coordinating the logistics and operational aspects of various catering events, ensuring smooth execution from planning to completion. You will serve as a key point of contact for clients, vendors, and internal teams, managing schedules, resources, and communications to guarantee exceptional service delivery. This position requires excellent organizational skills, a keen eye for detail, and the ability to thrive in a fast-paced, virtual work environment.

Key Responsibilities

• Coordinate all logistical aspects of catering events, including scheduling staff, managing equipment, and confirming vendor services.
• Serve as the primary point of contact for clients, addressing inquiries and providing updates throughout the event planning process.
• Maintain accurate event details and documentation in the company's CRM and event management systems.
• Liaise with chefs and kitchen staff to confirm menu details, dietary requirements, and preparation timelines.
• Proactively identify and resolve potential operational issues to ensure seamless event execution.
• Manage and track catering supplies and inventory for remote service delivery.

Requirements

• Proven experience in event coordination, operations management, or a similar role, preferably within the catering or hospitality industry.
• Exceptional organizational and time-management skills, with the ability to multitask effectively.
• Strong communication and interpersonal skills, comfortable liaising with diverse stakeholders remotely.
• Proficiency in using event management software, CRM systems, and standard office productivity suites.
• Ability to work independently and demonstrate initiative in a remote setting.
• A proactive approach to problem-solving and a commitment to client satisfaction.

Benefits

• Competitive salary offered for a remote position.
• Flexible working hours and the convenience of working from home.
• Opportunity to be part of a growing catering business and manage diverse events.
• Access to online training and professional development resources.
• Supportive and collaborative remote team culture.