Remote Catering Coordinator

Placements24; Sandton; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Fully remote work arrangement offering

Health, dental, and vision insurance

Generous paid time off

Professional growth opportunities

Performance-based incentives

Job summary

Placements24 is seeking a detail-oriented Remote Catering Coordinator to manage catering orders and event logistics from a remote setting. You will coordinate between clients, caterers, and delivery teams to ensure smooth execution.

Strong organizational, multitasking, and communication skills are essential, with experience in CRM systems and online ordering platforms in a remote-friendly role.

Qualifications

• Proven experience in coordination, logistics, or event planning, preferably within the catering or hospitality sector.
• Excellent organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficiency with online ordering platforms, CRM systems, and virtual collaboration tools.
• Ability to work independently, manage time effectively, and meet deadlines in a remote environment.
• Strong problem-solving skills and a customer-focused approach.

Responsibilities

• Process and manage incoming catering orders, ensuring accuracy and timely confirmation.
• Liaise with a network of approved caterers to confirm availability, menus, and delivery logistics.
• Coordinate delivery schedules and ensure timely and successful food transportation to client locations.
• Handle client inquiries and resolve any issues or discrepancies that may arise during the ordering or delivery process.
• Maintain accurate records of orders, client information, and caterer performance.
• Continuously assess and improve coordination processes for maximum efficiency.

Skills

Organizational skills

Multitasking

Verbal and written communication

Independent work

Customer-focused

Tools

CRM systems

Online ordering platforms

Virtual collaboration tools

Job description

About the Role

Our client is seeking a detail-oriented and proactive Remote Catering Coordinator to manage and facilitate catering orders and event logistics from a remote setting. You will be the central point of contact for coordinating services between clients, caterers, and delivery teams, ensuring seamless execution. This role requires excellent organizational skills, strong communication abilities, and the capacity to manage multiple tasks efficiently without direct supervision, in a company that is fully committed to a remote-first operational model and values efficiency and client satisfaction.

Key Responsibilities

• Process and manage incoming catering orders, ensuring accuracy and timely confirmation.
• Liaise with a network of approved caterers to confirm availability, menus, and delivery logistics.
• Coordinate delivery schedules and ensure timely and successful food transportation to client locations.
• Handle client inquiries and resolve any issues or discrepancies that may arise during the ordering or delivery process.
• Maintain accurate records of orders, client information, and caterer performance.
• Continuously assess and improve coordination processes for maximum efficiency.

Requirements

• Proven experience in coordination, logistics, or event planning, preferably within the catering or hospitality sector.
• Exceptional organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficiency with online ordering platforms, CRM systems, and virtual collaboration tools.
• Ability to work independently, manage time effectively, and meet deadlines in a remote environment.
• Strong problem-solving skills and a customer-focused approach.

Benefits

• Competitive annual salary and performance-based incentives.
• Fully remote work arrangement offering maximum flexibility.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and company holidays.
• Opportunities for professional growth and development in a remote-focused organization.