Remote Catering Account Manager - Client Growth

Placements24; Gqeberha; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Remote work

Health insurance

Professional development

Bonus potential

Job summary

Placements24 is hiring a Virtual Catering Account Manager to oversee remote client relations across Port Elizabeth and beyond. You will manage key accounts, translate client needs into actionable plans for remote catering and delivery teams, and collaborate with sales, operations, and culinary teams to ensure outstanding service.

The ideal candidate has proven experience in account management or client-facing roles in hospitality or service industries, excellent communication, negotiation, and

Qualifications

• Proven experience in Account Management, Sales, or a client-facing role within hospitality or service industries.
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively in a remote environment and manage client relationships.

Responsibilities

• Manage and nurture a portfolio of key client accounts with high satisfaction and retention.
• Serve as the primary contact for clients, addressing inquiries and resolving issues promptly.
• Understand client needs and translate them into actionable plans for remote catering and delivery teams.
• Develop and present customized catering solutions and proposals for clients.
• Monitor client feedback and performance data to identify improvement areas.
• Collaborate with sales, operations, and culinary teams to ensure seamless service delivery.

Skills

Account management

Sales

Client-facing

Tools

CRM software

Job description

Placements24 is hiring a Virtual Catering Account Manager to oversee remote client relations across Port Elizabeth and beyond. You will manage key accounts, translate client needs into actionable plans for remote catering and delivery teams, and collaborate with sales, operations, and culinary teams to ensure outstanding service.

The ideal candidate has proven experience in account management or client-facing roles in hospitality or service industries, excellent communication, negotiation, and