Remote Catering Client Relations Specialist

Placements24; Paarl; Hybrid; ZAR 279,000 - 502,000; Full time

Benefits offered by this job

Remote work flexibility

Competitive salary

Professional development

Job summary

Placements24 is seeking a dedicated Remote Client Catering Liaison to serve as the primary contact for clients, translating event visions into catering plans. You will work remotely with clients in and around Paarl, coordinating with culinary and operations teams to meet expectations.

Key qualifications include 3+ years in client relations or sales within hospitality, outstanding communication, and strong organizing skills for multi-account management in a remote setting.

Qualifications

• Minimum 3 years in client relations, sales, or account management within hospitality or events.
• Strong ability to build rapport with diverse clients and manage expectations remotely.
• Excellent communication, listening, and negotiation skills for remote coordination.

Responsibilities

• Serve as the main point of contact for clients and manage expectations throughout planning.
• Develop proposals and customized catering options based on client requirements and budget.
• Coordinate with chefs and event managers to relay catering details accurately.
• Proactively communicate updates and essential information to clients.
• Collect client feedback post-event to drive service improvements.
• Maintain detailed client records and CRM communication logs.

Skills

Client relations

Sales / Account management

Communication skills

Active listening

Negotiation

Remote work

Tools

CRM software

Video conferencing

Job description

Placements24 is seeking a dedicated Remote Client Catering Liaison to serve as the primary contact for clients, translating event visions into catering plans. You will work remotely with clients in and around Paarl, coordinating with culinary and operations teams to meet expectations.

Key qualifications include 3+ years in client relations or sales within hospitality, outstanding communication, and strong organizing skills for multi-account management in a remote setting.