Remote Case Manager | Social Services & Community Support

Placements24; Rustenburg; Hybride; ZAR 350 000 - 520 000; Plein temps

Avantages offerts par ce poste

Medical aid

Retirement fund contribution

Generous annual leave

Résumé du poste

Placements24 is seeking a highly motivated Remote Case Manager to join a nationwide, remote-first social services team. You will conduct virtual assessments, develop individualized plans, coordinate services, and advocate for clients across regions, using digital tools to track progress and maintain confidentiality.

You will work independently from a home office, leveraging your experience in social work to empower clients, connect them to resources, and ensure timely service delivery in a

Qualifications

• Bachelors or Masters degree in Social Work, Psychology, Counseling, or related field.
• Minimum of 4 years direct case management experience, remote preferred.
• Proficient in Zoom, Teams, and case management software.
• Excellent written and verbal communication with strong virtual rapport.
• Ability to work independently and maintain high productivity remotely.
• Knowledge of social service systems, resources, and advocacy.
• Maintain confidentiality in a digital environment.
• Reliable high-speed internet and a dedicated home office.
• Self-motivated, proactive, detail-oriented with problem-solving.
• Eligible to work in South Africa and able to join virtual meetings during standard hours.

Responsabilités

• Conduct virtual client assessments via video/phone to identify needs.
• Develop and implement individualized case management plans.
• Coordinate and monitor delivery of social services.
• Connect clients with community resources virtually.
• Maintain confidential electronic client records.
• Provide ongoing support, guidance, advocacy to clients.
• Collaborate with internal teams and external partners digitally.
• Manage caseload and meet deadlines and service standards.
• Use digital platforms for communication, resource sharing, and tracking.
• Troubleshoot issues and develop solutions to access barriers.

Connaissances

Written and verbal communication

Remote work productivity

Independent work

Problem-solving

Formation

Bachelor's or Master7s degree in Social Work, Psychology, Counseling, or related field

Outils

Zoom

Microsoft Teams

Case management software

Description du poste

Placements24 is seeking a highly motivated Remote Case Manager to join a nationwide, remote-first social services team. You will conduct virtual assessments, develop individualized plans, coordinate services, and advocate for clients across regions, using digital tools to track progress and maintain confidentiality.

You will work independently from a home office, leveraging your experience in social work to empower clients, connect them to resources, and ensure timely service delivery in a