Remote Case Manager: Empower Communities & Access Services

Placements24; Upington; Hybride; ZAR 360 000 - 480 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Remote-friendly schedule

Professional development

Supervision

Résumé du poste

Placements24 is seeking a highly organized and empathetic Remote Case Manager to provide community support services. This fully remote role focuses on helping clients in the Upington area access resources, navigate systems, and achieve personal goals through virtual assessments and action plans.

You will manage caseloads, connect clients with social services, healthcare and educational opportunities, and maintain confidential electronic records while delivering compassionate support from a

Qualifications

• Degree or diploma in Social Work, Psychology, Community Development, or a related field.
• Proven experience in case management, social work, or community support roles.
• Excellent virtual communication and client engagement skills using digital tools.
• Strong organizational abilities, attention to detail, and the capacity to manage a caseload remotely.
• Familiarity with social services, healthcare systems, and support resources in the Upington region.
• Commitment to client confidentiality and ethical practice in a remote setting.

Responsabilités

• Conduct virtual client assessments to identify needs, strengths, and goals for support plans.
• Develop individualized case management plans, outlining steps and resources to achieve client objectives.
• Connect clients with appropriate community services, government programs, and healthcare providers via remote channels.
• Provide ongoing support, guidance, and advocacy for clients throughout their service journey.
• Maintain accurate, confidential electronic case records, documenting all client interactions and progress.
• Monitor client progress towards goals and adjust support plans as needed.

Connaissances

Virtual communication

Caseload management

Empathy

Attention to detail

Formation

Social Work degree

Description du poste

Placements24 is seeking a highly organized and empathetic Remote Case Manager to provide community support services. This fully remote role focuses on helping clients in the Upington area access resources, navigate systems, and achieve personal goals through virtual assessments and action plans.

You will manage caseloads, connect clients with social services, healthcare and educational opportunities, and maintain confidential electronic records while delivering compassionate support from a