Relationship-Driven Account Manager (Hybrid)

Placements24; Paarl; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Performance incentives

Professional development

Diverse client exposure

Supportive team

Hybrid work options

Job summary

Placements24 in Paarl, Western Cape is seeking an Account Manager to nurture existing client relationships and drive revenue through upselling and cross-selling. You will be the primary contact, understand client needs deeply, and ensure exceptional service and value from Placements24 offerings.

Ideal candidates have proven experience in account management or sales, strong communication and negotiation skills, and familiarity with CRM systems to track and grow key accounts in a hybrid work

Qualifications

• Experience in Account Management, client relations, or sales.
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to build rapport and trust with clients.
• Proven track record of retaining and expanding client accounts.
• Familiarity with CRM systems for account tracking and management.
• Bachelor's degree in Business, Marketing, or related discipline preferred.

Responsibilities

• Manage a portfolio of existing client accounts and foster long-term relationships.
• Identify client needs and propose suitable solutions and services.
• Drive revenue growth through upselling and cross-selling.
• Ensure high client satisfaction and retention through excellent service.
• Resolve client issues promptly and collaborate with internal teams.

Skills

Account management

Client relations

Sales

Communication

Negotiation

CRM familiarity

Education

Bachelor's degree in Business/Marketing or related

Tools

CRM software

Job description

Placements24 in Paarl, Western Cape is seeking an Account Manager to nurture existing client relationships and drive revenue through upselling and cross-selling. You will be the primary contact, understand client needs deeply, and ensure exceptional service and value from Placements24 offerings.

Ideal candidates have proven experience in account management or sales, strong communication and negotiation skills, and familiarity with CRM systems to track and grow key accounts in a hybrid work