Regional Retail Operations Lead

Placements24; Kempton Park; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement savings plan

Employee discount

Job summary

Placements24 is seeking a Regional Retail Operations Lead to oversee multiple stores in the Tembisa region, driving operational excellence and sales growth. The role requires hands-on leadership, implementation of best practices, and strong focus on customer experience across locations.

The ideal candidate has 7+ years in multi-site retail operations, experience managing budgets, and proficiency with POS and ERP systems. Hybrid work with frequent travel within Gauteng is expected.

Qualifications

• 7+ years in multi-site retail operations management.
• Proven ability to manage operational budgets and drive cost-saving initiatives.
• Hybrid work model with frequent regional travel within the Tembisa area.

Responsibilities

• Supervise and guide the operational activities of multiple retail stores within the Tembisa region.
• Develop and implement standardized operating procedures to enhance efficiency and customer satisfaction.
• Monitor store performance metrics and implement corrective actions.

Skills

Multi-site retail ops

Leadership

Budget management

Inventory management

ERP/POS software

Education

Bachelor's degree in Business/Operations

Tools

POS systems

ERP software

Job description

About the Role

Our client, a prominent national retailer, is seeking an experienced and dynamic Regional Retail Operations Lead to oversee and optimize the performance of stores within the Tembisa region. This strategic role is crucial for ensuring operational excellence, driving sales growth, and maintaining high standards of customer experience across multiple locations. The successful candidate will be a hands-on leader, capable of managing diverse teams, implementing operational best practices, and contributing to the company's overall success in Tembisa. This is an exciting opportunity to make a significant impact on a key geographical area and drive forward-thinking retail strategies. You will be responsible for the strategic planning and execution of operational initiatives, ensuring alignment with broader company goals and fostering a culture of continuous improvement across all assigned retail outlets. Your insights will guide operational decisions and directly influence regional performance metrics.

Key Responsibilities

• Supervise and guide the operational activities of multiple retail stores within the Tembisa region.
• Develop and implement standardized operational procedures to enhance efficiency and customer satisfaction.
• Monitor store performance metrics, identify areas for improvement, and implement corrective actions.
• Ensure consistent brand representation and uphold visual merchandising standards across all locations.
• Manage regional inventory levels, optimize stock turnover, and minimize shrinkage.
• Provide leadership and support to store managers, fostering a collaborative and high-performance team environment.
• Oversee the implementation of new store initiatives, technology rollouts, and operational changes.
• Conduct regular site visits and audits to assess store operations and compliance.
• Analyze regional sales trends and competitor activities to inform operational strategies.
• Manage operational budgets for the region, ensuring cost-effectiveness and fiscal responsibility.

Requirements

• A minimum of 7 years of experience in multi-site retail operations management or a related field.
• Proven ability to manage operational budgets and drive cost-saving initiatives.
• Strong understanding of retail logistics, inventory management, and supply chain processes.
• Excellent leadership, problem-solving, and decision-making skills.
• Experience with retail performance management systems and analytics.
• Bachelor's degree in Business Administration, Operations Management, or a related discipline is preferred.
• Demonstrated success in implementing operational improvements and achieving measurable results.
• Proficiency in relevant software applications, including POS systems and ERP software.
• Excellent communication and stakeholder management skills, with the ability to influence at various levels.
• Adaptability to a hybrid work model, with a willingness to travel frequently within the Tembisa region.

Benefits

• Competitive annual salary of R .
• Performance-based incentives and potential for annual bonuses.
• Comprehensive healthcare benefits package.
• Retirement savings plan with company contributions.
• Generous employee discount on merchandise.
• Opportunities for extensive travel within the region and professional development.
• Access to cutting-edge retail technology and operational tools.
• A collaborative and innovative work culture that encourages new ideas.
• Company-provided vehicle for regional travel.Supportive management and a clear career progression path.