Regional Operations Director

Placements24; Kempton Park; In loco; ZAR 1.800.000 - 2.500.000; Tempo pieno

Descrizione del lavoro

Placements24 seeks an experienced Regional Operations Director to steer a multi-store retail footprint in the Tembisa, Gauteng region. You will set the operational direction, drive profitability, and nurture a high‑performing culture across outlets.

The role requires a strong track record in retail operations leadership, strategic thinking, and the ability to travel regionally and nationally. A master’s degree and extensive KPI proficiency are essential.

Competenze

• Master's degree in business or related field.
• 10+ years in retail operations with directorial leadership.
• Proven multi-location management and profitability growth.
• Strong understanding of KPIs, financial statements, and operational metrics.
• Ability to travel regionally and nationally.

Mansioni

• Set regional operational direction and execute strategies.
• Oversee all stores in the Tembisa, Gauteng region to ensure profitability and customer experience.
• Lead and develop store managers and staff, fostering excellence and accountability.
• Analyze sales data, market trends and competitors to drive actions.
• Manage regional budgets and cost controls to maximize profitability.
• Enforce company policies, standards and regulatory requirements.
• Drive continuous improvement in store operations, inventory and service levels.
• Collaborate with marketing, merchandising and HR to support growth.
• Conduct regular performance reviews and provide feedback to store teams.
• Represent the company in regional forums and build stakeholder relationships.

Conoscenze

Retail leadership

Operations management

Strategic thinking

Data analysis

Financial literacy

Team development

Communication

Travel readiness

Formazione

MBA

Master's in Business Admin

Strumenti

Retail software

Data analysis tools

Descrizione del lavoro

About the Role

Our client, a prominent player in the retail sector, is actively searching for an experienced and dynamic Regional Operations Director to spearhead their extensive operations across the Tembisa, Gauteng region. This executive position requires a seasoned leader with a profound grasp of retail operations, a strategic mindset, and an unwavering commitment to driving profitability and market share. The successful candidate will be responsible for setting the operational direction, ensuring seamless execution of strategies, and fostering a high-performance culture across multiple retail outlets. This is a critical role that offers the chance to make a significant impact on the company's success in a key South African economic hub.

Key Responsibilities

• Formulate and execute comprehensive operational strategies to achieve regional business objectives and growth targets.
• Oversee the performance of all retail stores within the Tembisa, Gauteng region, ensuring optimal customer experience and profitability.
• Lead, coach, and develop a team of store managers and operational staff, fostering a culture of excellence and accountability.
• Analyze sales data, market trends, and competitor activities to identify opportunities and implement effective action plans.
• Manage operational budgets, control costs, and ensure efficient resource allocation to maximize profitability.
• Implement and enforce company policies and procedures, ensuring adherence to operational standards and regulatory requirements.
• Drive initiatives for continuous improvement in store operations, inventory management, and customer service.
• Collaborate with marketing, merchandising, and HR departments to support sales growth and talent development.
• Conduct regular performance reviews and provide constructive feedback to store teams.
• Represent the company in regional business forums and build strong relationships with local stakeholders.

Requirements

• Master's degree in Business Administration, Retail Management, or a related field.
• Minimum of 10 years of extensive experience in retail operations management, with a significant portion in a directorial or senior leadership capacity.
• Proven track record of successfully managing multiple retail locations and achieving significant sales and profit growth.
• Strong understanding of retail KPIs, financial statements, and operational metrics.
• Exceptional leadership, strategic thinking, and problem‑solving skills.
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated ability to develop and motivate high‑performing teams.
• Proficiency in retail management software and data analysis tools.
• Willingness to travel extensively within the Tembisa, Gauteng region and occasional travel nationally.
• Adaptability and resilience in a fast‑paced and competitive retail environment.

Benefits

Our client provides an attractive executive compensation package, including a highly competitive base salary, performance-based bonuses, and a comprehensive executive benefits plan. This includes top-tier medical aid, a generous pension fund, and substantial leave allocations. Opportunities for international exposure and professional development through leadership training programs are also available. The role is based on-site in Tembisa, Gauteng , ensuring direct engagement with the operational heart of the region, with company car and fuel allowance provided.