Regional Operations Lead - Gauteng East

Placements24; South Africa; On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health benefits

Leave policy

Retirement savings

Professional development

On-site role

Job summary

Placements24 is seeking a Regional Operations Lead to oversee Gauteng East operations, including Tembisa. You will drive strategic plans, manage budgets, and lead store managers to achieve growth and profitability in a hands-on, on-site role.

The ideal candidate brings 8+ years in retail operations and proven leadership, with expertise in P&L management, inventory control, and process improvement across multiple sites. This role requires stakeholder management and a strong operational mindset.

Qualifications

• Bachelor’s degree in Business Management, Retail Operations, or a related field.
• 8+ years in retail operations, including 3 years in a senior leadership role.
• Proven multi-site operations management with strong P&L experience.
• Strong leadership, communication, and stakeholder management.
• Proficiency in retail management systems and data analysis tools.

Responsibilities

• Oversee day-to-day operations of multiple retail locations in the region.
• Develop strategic operational plans to grow market share and profitability.
• Manage regional budgets and identify cost-saving opportunities.
• Lead and coach store managers and staff to high performance.
• Ensure adherence to policies, procedures, and quality standards.
• Analyze data to identify trends and improvement opportunities.
• Collaborate with corporate to align regional operations with strategy.
• Drive inventory, loss prevention, and supply chain optimization.
• Maintain strong stakeholder relationships.

Skills

Leadership

Budgeting

Data analysis

Strategic thinking

Communication

Education

Bachelor’s degree in Business Management/Retail Operations

Tools

Retail management systems

Data analysis tools

Job description

About the Role

Our client, a rapidly expanding enterprise in the retail sector, is seeking a highly motivated and results-driven Regional Operations Lead to spearhead operations across the Gauteng East region. This critical management position involves strategic planning, execution oversight, and team leadership to ensure maximum operational efficiency and profitability. The ideal candidate will possess a deep understanding of retail operations, supply chain dynamics, and customer service excellence. You will be responsible for driving key initiatives, optimizing store performance, and maintaining the highest standards of operational integrity throughout the region, with a primary focus on Tembisa, Gauteng, ZA . This is a hands‑on role requiring a dedicated professional committed to achieving ambitious growth targets.

Key Responsibilities

• Oversee the day‑to‑day operations of multiple retail locations within the specified region, ensuring smooth and efficient functioning.
• Develop and implement strategic operational plans to enhance market share, customer satisfaction, and profitability.
• Manage regional budgets, control costs, and identify opportunities for operational savings and revenue enhancement.
• Lead, coach, and develop a team of store managers and operational staff, fostering a high-performance culture.
• Ensure strict adherence to company policies, procedures, and quality standards across all operational touchpoints.
• Analyze operational data and performance metrics to identify trends, challenges, and areas for improvement.
• Collaborate with corporate departments to align regional operations with overall business strategy.
• Drive initiatives related to inventory management, loss prevention, and supply chain optimization.
• Maintain excellent stakeholder relationships, both internal and external.

Requirements

• Bachelor’s degree in Business Management, Retail Operations, or a related field.
• A minimum of 8 years of progressive experience in retail operations management, with at least 3 years in a senior leadership role.
• Proven track record of successfully managing multi-site operations and achieving significant business results.
• Strong leadership and team-building capabilities, with the ability to inspire and motivate diverse teams.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Proficiency in retail management systems and data analysis tools.
• Deep understanding of the retail landscape in Tembisa, Gauteng, ZA and surrounding areas.
• Demonstrated ability to manage budgets and P&L responsibilities effectively.

Benefits

• Our client offers a competitive salary package commensurate with experience, comprehensive health and wellness benefits, a generous leave policy, and retirement savings contributions.
• Opportunities for ongoing professional development and advancement within the organization are readily available.
• The company culture emphasizes teamwork, innovation, and a commitment to employee well-being.
• This role is based primarily in the Tembisa, Gauteng, ZA region, requiring dedicated on‑site presence.