Receptionist

Planet Fitness; Potchefstroom; On-site; ZAR 100,000 - 156,000; Part time

Job summary

Planet Fitness in Potchefstroom, South Africa, seeks a friendly receptionist to welcome members and deliver excellent customer service daily.

The role requires strong communication, reliability, and the ability to handle queries with a positive attitude and energy. Flexi hours and on-site work are expected to suit business needs.

Qualifications

• Basic PC literacy.
• Display friendly and efficient qualities that reflect the Planet Fitness way.
• Flexi hours / shift.
• Possess high level energy levels.
• Previous experience within a front desk or welcome desk position is an added advantage.
• Have reliable transport.

Responsibilities

• Greet members and provide exceptional customer service.
• Answer telephones and direct calls as needed.
• Assist and resolve member queries efficiently.
• Greet and access members to create a positive first impression.
• Ensure reception area is well organised and operating smoothly.
• Communicate clearly to deliver a professional Planet Fitness experience.

Skills

Basic PC literacy

Friendly demeanor

High energy

Front desk experience

Reliable transport

Job description

Purpose of the Job

• Responsible for greeting members and delivering exceptional customer service assistance.

Key Performance Areas include:

• Answering telephones
• Customer service driven
• Efficiently assisting & resolving queries
• Greeting & accessing members
• Provide members with a positive first impression
• Responsible for ensuring reception effectively & efficiently controlled
• Superior communication skills

Experience and Competencies Required

• Basic PC literacy
• Display friendly and efficient qualities that reflect the Planet Fitness way
• Flexi hours / shift
• Possess high level energy levels
• Previous experience within a front desk or welcome desk position is an added advantage
• Have reliable transport