Receptionist

Planet-Fitness; Potchefstroom; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Planet Fitness Potchefstroom is seeking a friendly receptionist to welcome members, answer inquiries and deliver excellent customer service at the front desk. You will manage telephones, greet members, assist with queries, and ensure the reception operates smoothly with a positive first impression, flexible hours and reliable transport to support a busy gym environment.

This role requires good communication, basic PC literacy, and the energy to handle high-volume periods while reflecting the

Qualifications

• Basic PC literacy
• Display friendly and efficient qualities that reflect the Planet Fitness way
• Flexi hours / shift
• Possess high level energy levels
• Previous experience within a front desk or welcome desk position is an added advantage
• Have reliable transport

Responsibilities

• Greeting members and delivering exceptional customer service at the front desk
• Answering telephones and managing inquiries
• Efficiently assisting members and resolving queries
• Greeting and accessing members
• Provide members with a positive first impression
• Ensuring reception is effectively and efficiently controlled
• Demonstrating superior communication skills

Job description

Purpose of the Job

• Responsible for greeting members and delivering exceptional customer service assistance.

Key Performance Areas include:

• Answering telephones
• Customer service driven
• Efficiently assisting & resolving queries
• Greeting & accessing members
• Provide members with a positive first impression
• Responsible for ensuring reception effectively & efficiently controlled
• Superior communication skills

Experience and Competencies Required

• Basic PC literacy
• Display friendly and efficient qualities that reflect the Planet Fitness way
• Flexi hours / shift
• Possess high level energy levels
• Previous experience within a front desk or welcome desk position is an added advantage
• Have reliable transport