Reception & Admin Specialist | Front Desk & PA

Old Mutual Life Assurance Company (SA) Ltd (PFA); Johannesburg; Sur place; ZAR 180 000 - 240 000; Plein temps

Résumé du poste

Old Mutual Life Assurance Company (SA) Ltd (PFA) in Johannesburg (Bryanston) seeks an organised receptionist/administrative assistant to handle front-face reception, switchboard duties and junior PA tasks. The role covers travel bookings, stationery, records, and team support in a vibey, fast-paced environment.

Requirements include Matric and a tertiary admin qualification, at least 3 years front desk experience, strong English & Afrikaans, and reliable vehicle.

Qualifications

• Matric and a tertiary qualification in administration.
• At least 3 years front face reception & administration experience.
• Switchboard & telephone etiquette.
• Service excellence.
• Excellent command of English and Afrikaans.
• Good communication skills.
• Client centric.
• Strong administrative skills.
• Ability to handle stressful situations in a vibey dynamic team.
• Time management.
• Must have their own reliable vehicle.

Responsabilités

• Responds to incoming calls and routes calls to correct location.
• Places outgoing calls on request and log international calls.
• Take accurate telephonic messages and resolves basic queries.
• Collects and processes switchboard data and produces reports.
• Travel bookings including flights, hotel/accommodation, cars/shuttles.
• Ordering stationery & kitchen stock as required.
• Takes care of administrative processes and produces monthly stats.
• Logs and keeps accurate records and details up to date.
• Assists team-members with various additional tasks e.g. catering assistance, room set-up etc. when required.
• Assist with Access control, access tokens/access cards and alarm codes for colleagues
• Team leader for all First Aiders and Emergency Wardens.
• Investigate issues relating to health and safety and review the effectiveness of health and safety measures that have been put in place.
• Ongoing training for incident reporting, making sure the team is on track .
• Accountable for service delivery through own efforts; broaden individual skills; collaborate to achieve results; live company values.

Connaissances

Action Planning

Client Management

Computer Literacy

Database Administration

Desktop Publishing

Executing Plans

Management Reporting

Network Administration

Numerical Aptitude

Office Systems

Oral Communications

Policies & Procedures

Report Review

Resource Scheduling

Formation

Matric & tertiary qualification (administration)

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent

Description du poste

Old Mutual Life Assurance Company (SA) Ltd (PFA) in Johannesburg (Bryanston) seeks an organised receptionist/administrative assistant to handle front-face reception, switchboard duties and junior PA tasks. The role covers travel bookings, stationery, records, and team support in a vibey, fast-paced environment.

Requirements include Matric and a tertiary admin qualification, at least 3 years front desk experience, strong English & Afrikaans, and reliable vehicle.