Receptionist/Administrator

Old Mutual Life Assurance Company (SA) Ltd (PFA); Johannesburg; Presencial; ZAR 180.000 - 240.000; Jornada completa

Descripción de la vacante

Old Mutual Life Assurance Company (SA) Ltd (PFA) in Johannesburg (Bryanston) seeks an organised receptionist/administrative assistant to handle front-face reception, switchboard duties and junior PA tasks. The role covers travel bookings, stationery, records, and team support in a vibey, fast-paced environment.

Requirements include Matric and a tertiary admin qualification, at least 3 years front desk experience, strong English & Afrikaans, and reliable vehicle.

Formación

• Matric and a tertiary qualification in administration.
• At least 3 years front face reception & administration experience.
• Switchboard & telephone etiquette.
• Service excellence.
• Excellent command of English and Afrikaans.
• Good communication skills.
• Client centric.
• Strong administrative skills.
• Ability to handle stressful situations in a vibey dynamic team.
• Time management.
• Must have their own reliable vehicle.

Responsabilidades

• Responds to incoming calls and routes calls to correct location.
• Places outgoing calls on request and log international calls.
• Take accurate telephonic messages and resolves basic queries.
• Collects and processes switchboard data and produces reports.
• Travel bookings including flights, hotel/accommodation, cars/shuttles.
• Ordering stationery & kitchen stock as required.
• Takes care of administrative processes and produces monthly stats.
• Logs and keeps accurate records and details up to date.
• Assists team-members with various additional tasks e.g. catering assistance, room set-up etc. when required.
• Assist with Access control, access tokens/access cards and alarm codes for colleagues
• Team leader for all First Aiders and Emergency Wardens.
• Investigate issues relating to health and safety and review the effectiveness of health and safety measures that have been put in place.
• Ongoing training for incident reporting, making sure the team is on track .
• Accountable for service delivery through own efforts; broaden individual skills; collaborate to achieve results; live company values.

Conocimientos

Action Planning

Client Management

Computer Literacy

Database Administration

Desktop Publishing

Executing Plans

Management Reporting

Network Administration

Numerical Aptitude

Office Systems

Oral Communications

Policies & Procedures

Report Review

Resource Scheduling

Educación

Matric & tertiary qualification (administration)

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent

Descripción del empleo

Job Description

This role is responsible for front line reception and switchboard management, various office administrative duties including, Junior PA responsibilities. The incumbent is individually accountable for achieving results through own efforts. This role is based in Johannesburg, Bryanston.

Responsibilities

Front Face Reception/PA

Responds to incoming calls and routes calls to correct location.

Places outgoing calls on request and log international calls.

Take accurate telephonic messages and resolves basic queries.

Collects and processes switchboard data and produces reports.

Administration

Travel bookings including flights, hotel/accommodation, cars/shuttles.

Ordering stationery & kitchen stock as required.

Takes care of administrative processes and produces monthly stats.

Logs and keeps accurate records and details up to date.

TTeam Assistance

Assists team-members with various additional tasks e.g. catering assistance, room set-up etc. when required.

Assist with Access control, access tokens/access cards and alarm codes for colleagues

Health & Safety

Team leader for all First Aiders and Emergency Wardens.

Investigate issues relating to health and safety and review the effectiveness of health and safety measures that have been put in place.

Ongoing training for incident reporting, making sure the team is on track .

Personal Effectiveness

Accountable for service delivery through own efforts.

Makes increased contributions by broadening individual skills.

Collaborates effectively with others to achieve personal results.

Accepts and lives the company values.

Qualifications, Skills and Experience required

• Matric & tertiary qualification (administration)
• At least 3 years front face reception & administration experience
• Switchboard & telephone etiquette
• Service excellence
• Excellent command of English and Afrikaans
• Good communication skills
• Client centric
• Strong administrative skills
• Ability to handle stressful situations in a vibey dynamic team.
• Time management
• Must have their own reliable vehicle.

Skills

Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling

Competencies

• Collaborates
• Communicates Effectively
• Drives Results
• Ensures Accountability
• Plans and Aligns
• Tech Savvy

Education

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent

Closing Date

13 November 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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