Receptionist/Administrator

Old Mutual Life Assurance Company (SA) Ltd; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Old Mutual Life Assurance Company (SA) Ltd is seeking a capable Front Office/PA receptionist in Johannesburg (Bryanston). The role covers front-line reception, switchboard management and a range of office administration duties, including junior PA responsibilities.

The incumbent will be accountable for delivering service and supporting the team. The ideal candidate has Matric with an administration qualification and at least 3 years of front-facing reception experience in a vibey, dynamic

Qualifications

• Matric and tertiary qualification in administration.
• At least 3 years front-face reception and administration experience.
• Switchboard etiquette and excellent English and Afrikaans communication.
• Own reliable vehicle required.

Responsibilities

• Front Face Reception/PA: Answer calls and route to correct location.
• Log outgoing and international calls; take accurate messages.
• Process switchboard data and produce reports; manage travel bookings.
• Order stationery and manage kitchen stock; maintain monthly stats.
• Assist team with catering, room setup and general tasks as needed.
• Support access control, tokens and alarm codes for colleagues.
• Health & Safety lead for First Aiders and Emergency Wardens; conduct safety reviews.
• Aid incident reporting training and ensure team compliance.
• Foster collaboration, contribute to service delivery, and embody company values.

Skills

Action Planning

Client Management

Computer Literacy

Database Administration

Desktop Publishing

Executing Plans

Management Reporting

Network Administration

Numerical Aptitude

Office Systems

Oral Communications

Policies & Procedures

Report Review

Resource Scheduling

Education

Matric & tertiary qualification (administration)

Job description

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description This role is responsible for front line reception and switchboard management, various office administrative duties including, Junior PA responsibilities. The incumbent is individually accountable for achieving results through own efforts. This role is based in Johannesburg, Bryanston.

Responsibilities

• Front Face Reception/PA Responds to incoming calls and routes calls to correct location.
• Places outgoing calls on request and log international calls.
• Take accurate telephonic messages and resolves basic queries.
• Collects and processes switchboard data and produces reports.
• Administration Travel bookings including flights, hotel/accommodation, cars/shuttles.
• Ordering stationery & kitchen stock as required.
• Takes care of administrative processes and produces monthly stats.
• Logs and keeps accurate records and details up to date.
• TTeam Assistance Assists team-members with various additional tasks e.g. catering assistance, room set-up etc. when required.
• Assist with Access control, access tokens/access cards and alarm codes for colleagues.
• Health & Safety Team leader for all First Aiders and Emergency Wardens.
• Investigate issues relating to health and safety and review the effectiveness of health and safety measures that have been put in place.
• Ongoing training for incident reporting, making sure the team is on track.
• Personal Effectiveness Accountable for service delivery through own efforts.
• Makes increased contributions by broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

Qualifications, Skills and Experience required

Matric & tertiary qualification (administration) At least 3 years front face reception & administration experience Switchboard & telephone etiquette Service excellence Excellent command of English and Afrikaans Good communication skills Client centric Strong administrative skills Ability to handle stressful situations in a vibey dynamic team. Time management Must have their own reliable vehicle.

Skills

• Action Planning
• Client Management
• Computer Literacy
• Database Administration
• Desktop Publishing (DTP)
• Executing Plans
• Management Reporting
• Network Administration
• Numerical Aptitude
• Office Systems
• Oral Communications
• Policies & Procedures
• Report Review
• Resource Scheduling

Competencies

Collaborates Communicates Effectively Drives Results Ensures Accountability Plans and Aligns Tech Savvy Education NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent

Closing Date

13 November 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.