Receptionist/Office Manager

Hire Resolve; Gauteng; On-site; ZAR 279,000 - 390,600; Full time

Benefits offered by this job

Pension Scheme

Group Life Insurance

Performance-based bonus

Job summary

Hire Resolve is seeking a professional Receptionist / Administrative Assistant for their Bedfordview office. This on-site role will be the primary face and voice of the branch, ensuring a welcoming atmosphere for clients and providing essential administrative support.

The successful candidate will manage front office tasks, coordinate boardroom bookings, and assist with claims and underwriting documentation. A Grade 12 qualification and relevant experience in a similar role are required. Benefits include a pension scheme and group life insurance.

Qualifications

• Proven experience in a front-office or corporate administrative assistant role.
• Prior experience in the Insurance or Financial Services industry is highly advantageous.
• Strong computer literacy, particularly across Microsoft Office (Excel, Outlook, Word).

Responsibilities

• Answer, screen, and route incoming calls via the company switchboard.
• Coordinate boardroom bookings and manage meeting schedules.
• Provide administrative assistance to the Claims and Underwriting teams.

Skills

Telephone etiquette

Multitasking

Microsoft Office Suite

Education

Grade 12 / Matric qualification

Job description

Receptionist / Administrative Assistant | Bedfordview, Gauteng (Onsite)

A leading, internationally backed insurance underwriting manager is seeking a professional, mature, and well-presented Receptionist / Administrative Assistant to join their team in Bedfordview. Serving as the primary face and voice of the branch, this on-site role is essential for delivering an exceptional first impression to corporate clients, visitors, and partners while providing critical workflow and administrative support to the technical claims and underwriting divisions.

Key Performance Areas:

• Reception & Front Office Management: Answer, screen, and route incoming calls via the company switchboard. Welcome visitors, manage incoming and outgoing courier packages, and maintain a pristine, customer-focused reception environment.
• Boardroom & Hospitality Management: Coordinate boardroom bookings, manage meeting schedules, and ensure facilities are prepared and highly presentable. Arrange refreshments for corporate guests and manage hospitality stock.
• Cross-Departmental Administrative Support: Provide reliable administrative assistance specifically to the Claims and Underwriting teams. Help handle policy, claims, and underwriting documentation alongside ad hoc office tasks.

Minimum Requirements:

• Education: Grade 12 / Matric qualification.
• Experience: Proven experience working in a front-office, receptionist, or corporate administrative assistant role.
• Industry Knowledge: Prior experience within the Insurance or Financial Services industry is highly advantageous.
• Technical Skills: Sound computer literacy, particularly across the Microsoft Office suite (Excel, Outlook, Word).
• Attributes: Excellent telephone etiquette, strong multitasking abilities, and a collaborative, dependable, and cheerful approach to daily pressure.

Position Details & Benefits:

• Location: Bedfordview, Gauteng (Full-Time, Onsite).
• Benefits Included: Pension Scheme and Group Life Insurance, plus an annual CTC package inclusive of a performance-based bonus.

Our client is offering a highly competitive salary for this role based on experience.