About the Role
Our client, a well-regarded real estate agency, is seeking an enthusiastic and customer-focused Real Estate Leasing Consultant to join their team in Mahikeng . This is an on-site role responsible for assisting potential tenants in finding suitable rental properties and guiding them through the leasing process. You will be the primary point of contact for inquiries, property viewings, and application procedures. The ideal candidate possesses excellent communication and interpersonal skills, a strong understanding of the local rental market, and a passion for helping people find their ideal homes. Your role will be crucial in maintaining high occupancy rates and ensuring a positive tenant experience. You will work closely with the property management team to ensure a seamless transition for new residents and address any tenant concerns promptly and professionally within the North West region.
Key Responsibilities
- Respond promptly to rental inquiries via phone, email, and in-person.
- Schedule and conduct property viewings for prospective tenants.
- Provide detailed information about available rental properties, amenities, and lease terms.
- Assist prospective tenants with the completion of rental applications.
- Screen applications, verify references, and conduct credit checks as per company policy.
- Prepare lease agreements and ensure all documentation is accurately completed and signed.
- Facilitate the handover of keys and property access upon lease signing.
- Build rapport with prospective tenants and address their needs and concerns.
- Maintain accurate records of inquiries, viewings, and leasing activities in the CRM system.
- Collaborate with the property management team to ensure properties are ready for new tenants.
Requirements
- Proven experience in sales, customer service, or leasing, preferably in real estate.
- Excellent communication, interpersonal, and negotiation skills.
- Strong organizational and time management abilities.
- Customer-centric approach with a focus on providing exceptional service.
- Familiarity with the Mahikeng rental market is a significant advantage.
- Ability to work independently and as part of a team.
- Proficiency in MS Office Suite and basic CRM systems.
- A positive attitude and a willingness to learn.
- Must be able to work Saturdays as required by market demand.
- A valid driver's license and reliable transport are essential.
Benefits
- Our client offers a competitive base salary plus commission on successful leases, providing excellent earning potential.
- You will receive comprehensive training on our client's systems, processes, and the local real estate market.
- This role offers the opportunity to work in a dynamic and supportive team environment in Mahikeng .
- Continuous learning and professional development are encouraged.
- You will gain valuable experience in the residential leasing sector of the real estate industry.
- The position provides a clear path for growth within the agency.
- Join a company committed to ethical practices and client satisfaction, making a real difference in helping people find their next home.