QA Administrator

Medipost; South Africa; On-site; ZAR 240,000 - 340,000; Full time

Job summary

Medipost Holdings is seeking a QA Administrator for our warehouse in Kawari, South Africa. The role involves curating checks on picked orders, updating invoices, and prioritising urgent and back-ordered items.

You will collaborate with packing staff and QA to maintain compliance with SOPs and quality standards. The ideal candidate has Grade 12, 2–3 years’ experience in a pharmaceutical wholesaler, and SAPC registration.

Qualifications

• Grade 12 completed with pharmaceutical exposure.
• 2–3 years’ experience in a pharmaceutical wholesaler is required.
• Basic knowledge of pharmaceutical products and processes.
• Registered with SAPC as wholesaler is essential.

Responsibilities

• Curate checking of picked customer orders (product description, pack size, unit, batch, expiry date, quantity).
• Update and generate invoices and prioritise back orders and urgent orders.
• Communicate with QA and packing staff to ensure compliance.
• Investigate errors and service failures and report findings accurately.
• Ensure stock handling minimizes damage and participate in annual stock takes.
• Take part in mentoring programmes and ad hoc tasks as assigned.

Skills

Communication Skills

Interpersonal skills

Organising & prioritising

Problem-solving

Education

Grade 12

Tools

SAPC registration

Job description

An exciting career opportunity exists at Medipost Holdings for a QA Administrator in the warehouse, this position is based in Kawari. The role will be responsible for curate checking of picked customer orders (product description, pack size, unit, batch number, expiry date and quantity). Updating and generation of invoices. Prioritize the checking of back orders and urgent orders. The individual must be enthusiastic, with good people skills.

The following are the key responsibilities of the role;

• Ensure that all your daily functions and operations comply to KDC’s written SOPs, Good Warehousing and Distribution Practices, Occupational Health and Safety Act and Regulations and KDC’s Quality Management System
• Adherence to good housekeeping practises
• Constant communication between QA and packing staff to address expectations, requirements and compliance
• Investigation and accurate reporting of errors and service failures.
• Accurate checking of orders (scanning or via [product description, pack size, unit], batch number, expiry date and quantity)
• Updating and generation of invoices
• Prioritise the checking of back-orders and urgent orders
• Proper stock handling to eliminate damages and report any such damages immediately to the warehouse manager
• Participate in annual stock take
• Taking part in assistant mentoring programmes and customer complaints work sessions
• Any ad hoc functions as instructed by line manager
• Ability to prioritise large work load
• Ability to maintain policy guideline within pressured situations
• Ability to accept and take charge of projects allocated on short notice with strict timelines / deadlines
• Willingness to work overtime during high pressure periods
• Conflict management, time management
• Customer service orientation (internal customers)
• High level of precision
• Able to work underpressure
• Adaptable
• Deadline oriented
• Highly reliable
• Collaborate with others
• Confidentiality
• Team player
• Organised and tidy

Qualifications:

• Grade 12

Experience:

• 2-3 years’ experience within a pharmaceutical wholesaler
• Basic pharmaceutical product knowledge

Licensing & Accreditation:

• Registered with SAPC under wholesaler

Skills Required:

• Communication Skills (verbal and listening)
• Good interpersonal skills
• Strong organising and prioritising skills
• Problem-solving skills

“Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions” Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace”

Closing Statement:

“We are committed to building a team that represents a variety of backgrounds, prospectives and skills, the more inclusive we are the better our work will be. Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful”