Stock Returns Administrator

Medipost; Midrand; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Medipost in Kawari, Gauteng, is seeking a Stock Returns Administrator within the Warehouse. You will report non-compliant deliveries, manage stock discrepancies and expired stock, and coordinate returns with suppliers according to SOPs.

The role requires 2-3 years' experience in a pharmaceutical wholesaler, good communication, organizing and problem-solving skills, and the ability to work under pressure and meet deadlines. Training and adherence to SOPs are essential.

Qualifications

• 2-3 years’ experience within a pharmaceutical wholesaler.
• Ideal: Learner Basic.
• Good communication, interpersonal, organizing and problem-solving skills.
• Ability to prioritise and work under pressure.

Responsibilities

• Ensure daily functions comply with SOPs and quality management.
• Report non-compliant deliveries and expired stock.
• Maintain the Suppliers returns sheet accurately.
• Handover returned stock to suppliers on time.
• Assist with credit queries and stock investigations.
• Collaborate with Warehouse and Customer care teams.
• Participate in cycle counts and stock takes.

Skills

Communication

Interpersonal

Organising

Problem-solving

Education

Learner Basic

Job description

An exciting career opportunity exists at Medipost for a Stock Returns Administrator in the Warehouse, this position is based in Kawari. This role will be responsible for Reporting non-compliant deliveries according to written SOPs. Stock discrepancies, and expired stock needs to be reported, and followed up with suppliers within agreed timelines. Ensure that Customer returns are dealt with according to Written SOPs.

Primary responsibilities of the role

• Ensure that all your daily functions and operations comply to KDC’s written SOPs, Good Warehousing and Distribution Practices, Occupational Health and Safety Act and Regulations and KDC’s Quality Management System.
• Adherence to good housekeeping practises.
• Accurate reporting of non-compliant deliveries, and expired stock.
• Accurate reporting of defective, and discontinued or recalled stock to suppliers or manufacturers.
• Accurate and timeous updating and maintenance of the Suppliers returns sheet.
• Timeous and accurate handover of returned stock to Supplier.
• Follow up of credit queries with suppliers according to SOP and communicated timelines.
• Work closely with Supervisor and the Medicine Policy department, to identify and report Price reductions, and old outstanding credit queries.
• Work closely with Customer care department and Warehouse pharmacist to process Customer returns and Credits.
• Assisting with stock investigations relating to credit requested and return to suppliers.
• Ensure al credit related reports are updated.
• Assist with batch recalls and technical complaints where required.
• Required reporting to Supervisor and Inbound Warehouse manager on outstanding credit (Suppliers and Customers).
• Any other task as requested by Warehouse manager or Supervisor, within employee’s scope of employment.
• Participate in regular cycle counts and annual stock take.
• Any ad hoc functions as instructed by line manager.
• Ability to prioritise large work load.
• Ability to maintain policy guideline within pressured situations.
• Ability to accept and take charge of projects allocated on short notice with strict timelines / deadlines.
• Willingness to work overtime during high pressure periods.
• Soft Skills (conflict management, time management).
• Customer service orientation (internal customers).
• Able to work under pressure.
• Deadline oriented.
• Highly reliable.
• Collaboration with others.
• Confidentiality.
• Team player.
• Organised and tidy.

Skills required:

• Good communication skills ( verbal and Listening ).
• Good interpersonal skills.
• Organising and prioritising skills.
• Problem-solving skills.

Experience:

• 2-3 years’ experience within a pharmaceutical wholesaler.

Qualifications:

Ideal:

• Learner Basic.

“Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions” Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace”

Closing Statement:

“We are committed to building a team that represents a variety of backgrounds, prospectives and skills, the more inclusive we are the better our work will be. Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful”

“MediPost Holdings does not charge any fees at any stage of the recruitment process. Applicants are advised to be vigilant against fraudulent recruitment activities. Under no circumstances should any payment be made to secure a job offer with Medipost”