Senior Project Manager - Business Process Improvement

Placements24; Centurion; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Performance incentives

Health, retirement benefits

Home office equipment allowance

Professional development support

Remote-first work environment

Job summary

Placements24 is seeking a Senior Project Manager to lead business process improvement initiatives in Centurion. You will drive BPI from conception to completion, engaging with stakeholders across departments and guiding change management efforts to elevate operational performance and customer satisfaction.

The ideal candidate has a strong background in process analysis, Lean Six Sigma, and project management, with experience in remote work settings. Centurion-based leadership is valued.

Qualifications

• Master's degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• 7+ years of experience in project management, with a strong specialization in business process improvement, Lean Six Sigma, or operational excellence.
• Proven track record of successfully managing complex BPI projects that resulted in measurable improvements.
• Expertise in process mapping, analysis, and re-engineering techniques.
• Strong understanding of change management principles and best practices.
• Excellent leadership, communication, facilitation, and stakeholder management skills.
• Proficiency in project management software and process modeling tools.

Responsibilities

• Lead the assessment and analysis of existing business processes to identify areas for improvement, automation, and cost reduction.
• Develop comprehensive project plans for business process improvement initiatives, defining scope, objectives, timelines, and KPIs.
• Manage the execution of BPI projects, ensuring adherence to timelines, budgets, and quality standards.
• Facilitate cross-functional workshops and collaborate with department heads and teams to redesign and optimize business workflows.
• Implement change management strategies to ensure successful adoption of new processes and technologies.
• Utilize Lean Six Sigma or other relevant methodologies to drive process enhancements and measure outcomes.
• Monitor the performance of implemented processes and identify opportunities for ongoing refinement.
• Communicate project progress, findings, and recommendations effectively to senior management and stakeholders.
• Ensure that all process improvements align with the company's strategic goals and regulatory requirements.
• Lead the documentation of new and updated business processes in Centurion.

Skills

Lean Six Sigma

Process mapping

Change management

Project management

Stakeholder management

Data-driven decision making

Education

Master's degree in Business Administration / Operations Management / Industrial Engineering

Tools

Project management software

Process modeling tools

Job description

About the Role

Our client, a progressive service-oriented company in Centurion , is seeking a strategic and analytical Senior Project Manager to lead business process improvement (BPI) initiatives. This pivotal role focuses on identifying inefficiencies, redesigning core processes, and implementing solutions that enhance operational performance, customer satisfaction, and overall organizational effectiveness. You will be responsible for managing BPI projects from conception to completion, engaging with stakeholders across all departments, and driving change management efforts. The ideal candidate will have a strong background in process analysis, project management, and a deep understanding of continuous improvement methodologies. This is an exceptional opportunity to drive significant positive change within a forward-thinking organization in Gauteng, ZA .

Key Responsibilities

• Lead the assessment and analysis of existing business processes to identify areas for improvement, automation, and cost reduction.
• Develop comprehensive project plans for business process improvement initiatives, defining scope, objectives, timelines, and key performance indicators (KPIs).
• Manage the execution of BPI projects, ensuring adherence to timelines, budgets, and quality standards.
• Facilitate cross-functional workshops and collaborate with department heads and teams to redesign and optimize business workflows.
• Implement change management strategies to ensure successful adoption of new processes and technologies.
• Utilize Lean Six Sigma or other relevant methodologies to drive process enhancements and measure outcomes.
• Monitor the performance of implemented processes and identify opportunities for ongoing refinement.
• Communicate project progress, findings, and recommendations effectively to senior management and stakeholders.
• Ensure that all process improvements align with the company's strategic goals and regulatory requirements.
• Lead the documentation of new and updated business processes in Centurion .

Requirements

• Master's degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• A minimum of 7 years of experience in project management, with a strong specialization in business process improvement, Lean Six Sigma, or operational excellence.
• Proven track record of successfully managing complex BPI projects that resulted in measurable improvements.
• Expertise in process mapping, analysis, and re-engineering techniques.
• Strong understanding of change management principles and best practices.
• Excellent leadership, communication, facilitation, and stakeholder management skills.
• Proficiency in project management software and process modeling tools.
• Analytical and problem-solving capabilities with a data-driven approach.
• Demonstrated ability to work effectively in a fully remote environment.
• Familiarity with the business landscape in Centurion is an advantage.

Benefits

• A competitive annual salary of R , commensurate with expertise and experience.
• Performance-based incentives and opportunities for professional growth.
• Comprehensive health, wellness, and retirement benefits.
• Allowance for home office equipment and professional development.
• Access to cutting-edge tools and methodologies for process improvement.
• A flexible, remote-first work environment enabling a great work-life balance.
• The opportunity to drive impactful change across the organization.
• Generous paid time off and other employee perks.