Project Manager - Business Process Improvement

Placements24; Mbombela (Nelspruit); On-site; ZAR 650,000 - 900,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Job summary

Placements24 is seeking a Project Manager to lead business process improvement initiatives in our Nelspruit operations. You will analyze workflows, design improved processes, and manage cross‑functional projects that reduce costs and boost productivity.

The ideal candidate has 5+ years in BPM or operational excellence, strong analytical skills, and the ability to drive change across departments using Lean/Six Sigma principles.

Qualifications

• Bachelor's degree in a related field.
• 5+ years of project management experience with BPM/operational excellence.
• Proven track record implementing process changes in corporate settings.
• Strong analytical and problem-solving skills with data interpretation.
• Experience with process mapping tools and PM software.
• Knowledge of Lean, Six Sigma, or similar methodologies.
• Strong interpersonal and communication skills to influence stakeholders.
• Experience in logistics or supply chain is a plus.

Responsibilities

• Analyze existing processes to identify improvements and bottlenecks.
• Design and document new processes aligned with objectives and best practices.
• Develop comprehensive project plans with scope, objectives, timelines, and resources.
• Lead cross-functional teams through process changes with minimal disruption.
• Create training materials to educate staff on new processes.
• Monitor effects of changes and conduct post-implementation reviews.
• Use data to track progress and report on impact of improvements.
• Coordinate with IT and operations to ensure compatible solutions.
• Manage stakeholder expectations and maintain clear communication across the project lifecycle.

Education

Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or related field

Tools

Visio

Lucidchart

PM software

Job description

About the Role

Our client, a rapidly growing organization in the logistics sector, is seeking a dedicated Project Manager to spearhead business process improvement initiatives within their Nelspruit, Mpumalanga operations. This role is vital for identifying inefficiencies, streamlining workflows, and implementing best practices across various departments. You will be responsible for leading projects that enhance operational performance, reduce costs, and improve overall productivity. The ideal candidate will have a strong analytical mindset, a deep understanding of process optimization techniques, and a proven ability to manage change effectively within a business environment. This is an excellent opportunity to drive tangible improvements and contribute significantly to the company's strategic goals in a hands-on capacity.

Key Responsibilities

• Analyze existing business processes to identify areas for improvement, bottlenecks, and inefficiencies.
• Design and document new or revised processes, ensuring they align with strategic objectives and industry best practices.
• Develop comprehensive project plans for process improvement initiatives, including scope, objectives, timelines, and resource requirements.
• Lead cross-functional teams in the implementation of process changes, ensuring smooth transitions and minimal disruption.
• Develop and deliver training materials to educate staff on new processes and procedures.
• Monitor the effectiveness of implemented changes and conduct post-implementation reviews to measure success.
• Utilize data and metrics to track progress, identify trends, and report on the impact of process improvements.
• Collaborate with IT and operational teams to ensure technology solutions support process improvements effectively.
• Manage stakeholder expectations and ensure clear communication throughout the project lifecycle.

Requirements

• Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
• A minimum of 5 years of experience in project management, with a specific focus on business process improvement or operational excellence.
• Proven track record of successfully implementing process changes in a corporate environment.
• Strong analytical and problem-solving skills, with the ability to interpret complex data.
• Proficiency in process mapping tools (e.g., Visio, Lucidchart) and project management software.
• Excellent understanding of Lean, Six Sigma, or other continuous improvement methodologies.
• Strong interpersonal and communication skills, with the ability to influence stakeholders at all levels.
• Demonstrated ability to manage change and drive adoption of new processes.
• Experience in the logistics or supply chain industry is an advantage.

Benefits

Our client offers a competitive salary, coupled with performance-based bonuses and a comprehensive benefits package including medical aid and a retirement fund. This role is based at our Nelspruit, Mpumalanga office, providing a stable and focused work environment. Employees benefit from opportunities for professional development, training programs, and career advancement within a growing organization. Join a company committed to operational excellence and innovation. Make a tangible impact by optimizing key business processes and contributing to sustained organizational success.