Project Manager - Business Process Improvement

Placements24; East London; Hybrid; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary

Professional development opportunities

Healthcare benefits

Annual leave

Job summary

Placements24 is seeking a Project Manager in East London to lead business process improvement initiatives within a hybrid work setup. You will analyze current processes, map reforms, and drive cross-functional projects from initiation to completion.

The ideal candidate has 5+ years in project management, strong analytical skills, and expertise in BPMN, Lean, and Six Sigma. Collaboration with IT and operations is essential for success.

Qualifications

• 5+ years of project management experience with focus on business process improvement and operational efficiency.
• Proven track record of delivering measurable efficiency and cost reductions.
• Strong knowledge of BPMN, Lean, Six Sigma methodologies and regulatory awareness.
• Experience with Microsoft Project, Visio and cross-functional collaboration.

Responsibilities

• Analyze existing processes to identify inefficiencies and improvement opportunities.
• Design and document new processes aligned with goals and regulatory requirements.
• Develop comprehensive project plans with scope, timelines, resources and budgets.
• Lead cross-functional teams to implement process changes effectively.
• Monitor KPIs, report outcomes to stakeholders and adjust as needed.
• Facilitate change management to ensure smooth adoption of new processes and systems.
• Collaborate with IT and other departments for successful integration.
• Create training materials and support teams impacted by changes.
• Ensure projects are delivered on time, within budget, and meet quality standards.

Skills

Analytical skills

Communication

Leadership

Stakeholder management

Problem solving

Education

Bachelor's degree in Business Administration, Operations Management, Finance, or related field

Lean Six Sigma certification (Green Belt or Black Belt) desirable

Tools

Microsoft Project

Visio

BPMN/process mapping tools

Job description

About the Role

Our client, a well-established financial institution in East London , is seeking a motivated Project Manager to lead business process improvement initiatives. This role is pivotal in enhancing operational efficiency, streamlining workflows, and implementing effective solutions across various departments. You will be responsible for analyzing current processes, identifying areas for enhancement, and managing projects from initiation to successful completion. This is an excellent opportunity to contribute to the strategic objectives of a leading organization and drive positive change within the financial services sector. The ideal candidate will possess strong analytical skills, a deep understanding of process mapping and re-engineering, and proven project management experience. We foster a collaborative work environment that values innovation and continuous improvement. This hybrid role offers a blend of remote work and in-office collaboration, allowing for flexibility while maintaining team synergy.

Key Responsibilities

• Analyze existing business processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
• Design and document new or revised business processes, ensuring they align with strategic goals and regulatory requirements.
• Develop comprehensive project plans, including scope, objectives, timelines, resource allocation, and budget.
• Lead and manage cross-functional project teams to implement process changes effectively.
• Monitor project progress, track key performance indicators (KPIs), and report on outcomes to stakeholders.
• Facilitate change management activities to ensure smooth adoption of new processes and systems.
• Conduct root cause analysis for process-related issues and develop sustainable solutions.
• Collaborate with IT and other departments to ensure successful integration of process improvements.
• Develop training materials and provide support to teams affected by process changes.
• Ensure all projects are delivered on time, within budget, and meet quality standards.

Requirements

• A minimum of 5 years of experience in project management, with a strong focus on business process improvement, re-engineering, or operational efficiency.
• Proven track record of successfully managing projects that resulted in measurable improvements in efficiency or cost reduction.
• Strong understanding of business process modeling tools and methodologies (e.g., BPMN, Lean, Six Sigma).
• Experience with project management software (e.g., Microsoft Project, Visio).
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional communication, leadership, and stakeholder management abilities.
• Bachelor's degree in Business Administration, Operations Management, Finance, or a related field.
• Lean Six Sigma certification (Green Belt or Black Belt) is highly desirable.
• Ability to work effectively in a hybrid work environment in East London .
• Experience within the financial services industry is a significant advantage.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Comprehensive medical aid and retirement fund benefits.
• A hybrid work model offering a balance between remote work and office collaboration.
• Opportunities for professional development and Lean Six Sigma training.
• A stimulating work environment focused on innovation and efficiency.
• Generous annual leave and paid public holidays.
• Employee wellness programs.
• Career advancement opportunities within the organization.
• Regular team meetings and workshops.
• Access to advanced analytics and process improvement tools.