Premium Store Manager — VIP Client Experience & Brand Leadership

ASBIS

South Africa

On-site

ZAR 300,000 - 550,000

Full time

9 days ago

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Benefits offered by this job

Global exposure

Professional development

Competitive salary

Job summary

ASBIS in Cape Town, representing Bang & Olufsen, seeks a Store Manager to lead our premium retail outlet and deliver luxury service. You will train and manage Brand Specialists, drive sales, and oversee daily operations to ensure exceptional customer experiences.

You will engage VIP clients, plan in-store events, and collaborate with marketing to boost traffic while maintaining premium merchandising standards.

Qualifications

1+ year experience in a similar role.
Knowledge of IT products and premium brands.
Ability to multitask and work under pressure.
Energetic and highly motivated.
Results-driven with strong commercial awareness.

Responsibilities

Lead the Team: Manage Brand Specialists to deliver outstanding customer service and meet sales goals.
Drive Operations: Oversee daily store functions like scheduling, inventory, and compliance.
Build Client Relationships: Engage VIP customers and attract new clients through personalized services and events.
Enhance Customer Data: Manage CRM systems for accurate data and targeted communication.
Plan Events: Organize in-store activities to grow and retain the customer base.
Collaborate: Work with the marketing team to implement campaigns and increase store traffic.
Analyze & Improve: Use sales data to refine strategies and ensure continuous performance improvement.
Ensure Premium Standards: Maintain luxury-level merchandising and store presentation.