Luxury Retail Store Manager – Elite Team Lead (Cape Town)

Placements24; Cape Town; On-site; ZAR 480,000 - 600,000; Full time

Benefits offered by this job

Private health insurance

Staff discount

International training

Elegant work environment

Job summary

Placements24 invites applications for a expert Retail Store Manager to lead our flagship luxury boutique in Cape Town. The role requires a keen eye for detail, outstanding service, and a proven ability to drive sales and coach a high-performing team.

You will oversee all store operations, visual merchandising, stock control, and client relationships while upholding the brand's exclusive image in a vibrant city setting.

Qualifications

• Minimum 5 years in retail management, preferably luxury fashion.
• Proven track record of meeting or exceeding store targets.
• Strong leadership, communication and clienteling abilities.
• Experience in staff training and team development.

Responsibilities

• Drive sales and achieve store targets through effective strategies and team motivation.
• Recruit, train, and manage a team of sales associates with a results-oriented culture.
• Maintain exceptional customer service and build lasting client relationships.
• Oversee visual merchandising and store presentation to match the luxury brand.
• Manage inventory, conduct stock takes, and ensure efficient store operations.
• Handle customer inquiries and returns professionally and promptly.

Skills

Retail management

Luxury goods

Sales leadership

Clienteling

Staff training

Tools

POS systems

Stock management software

Job description

Placements24 invites applications for a expert Retail Store Manager to lead our flagship luxury boutique in Cape Town. The role requires a keen eye for detail, outstanding service, and a proven ability to drive sales and coach a high-performing team.

You will oversee all store operations, visual merchandising, stock control, and client relationships while upholding the brand's exclusive image in a vibrant city setting.