Premium Chocolate Sales & Customer Experience Ambassador

Ghirardelli Chocolate Company; Johannesburg; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Lindt in Johannesburg seeks an enthusiastic ambassador to deliver world-class premium customer service and achieve sales goals. You will engage customers, inform them about Lindt products, and contribute to a memorable in-store experience.

The role involves handling POS transactions, restocking, maintaining cleanliness, and upholding Lindt standards to ensure a premium brand experience for every guest.

Qualifications

• Experience in delivering exceptional customer service.
• Ability to upsell and meet sales targets.
• Familiarity with POS systems and cash handling.
• Comfort working in a fast-paced retail environment.
• Proficiency with Microsoft Office applications.

Responsibilities

• Deliver exceptional customer service at all times, across store sections and by phone.
• Upsell to increase transaction value and achieve sales goals.
• Handle POS and credit card transactions accurately.
• Maintain store cleanliness and stock levels throughout the day.
• Assist with stock counts, restocking and merchandise presentation.

Skills

Customer service

Sales skills

Cash handling

Teamwork

Communication

Education

Grade 12

Tools

Microsoft Excel

PowerPoint

Job description

Lindt in Johannesburg seeks an enthusiastic ambassador to deliver world-class premium customer service and achieve sales goals. You will engage customers, inform them about Lindt products, and contribute to a memorable in-store experience.

The role involves handling POS transactions, restocking, maintaining cleanliness, and upholding Lindt standards to ensure a premium brand experience for every guest.