Premium Chocolate Experience Ambassador

Lindt; Sandton; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Lindt South Africa in Sandton is seeking a dynamic Retail Sales Ambassador who delivers a world class premium experience. You will greet customers, share product knowledge, upsell, and process sales with care and accuracy.

You thrive in a fast-paced environment, maintain impeccable grooming, and represent Lindt with professionalism while achieving individual and store targets. You will handle till operations, restock duties and engage customers with warmth.

Qualifications

• Customer service and sales experience required.
• Experience handling credit card transactions.
• Grade 12 education required.

Responsibilities

• Customer Service and Sales: Deliver exceptional customer service at all times, across all sections of the Chocolate Shop and over the phone.
• Greeting all customers, “Welcome to Lindt”, hosting and providing a memorable experience.
• Educating and informing customers on Lindt chocolate products and handling with passion and in-depth knowledge.
• Actively sampling and upselling to increase transaction spend.
• Processing customer orders through the POS and handling credit card transactions.
• Maintaining a clean, tidy store environment and restocking as required.
• Contribute to achieving daily sales targets and promotional goals.

Skills

Customer Service

Sales skills

Credit card transactions

Retail experience

Grade 12

Education

Grade 12

Tools

Excel

PowerPoint

POS systems

Job description

Lindt South Africa in Sandton is seeking a dynamic Retail Sales Ambassador who delivers a world class premium experience. You will greet customers, share product knowledge, upsell, and process sales with care and accuracy.

You thrive in a fast-paced environment, maintain impeccable grooming, and represent Lindt with professionalism while achieving individual and store targets. You will handle till operations, restock duties and engage customers with warmth.