Premium Chocolate Experience Specialist

Ghirardelli Chocolate Company; South Africa; On-site; ZAR 89,000 - 112,000; Full time

Job summary

Lindt South Africa is seeking an enthusiastic store associate who can blend premium brand service with strong sales skills. You will greet customers, share product knowledge, and ensure every guest leaves with a memorable Lindt experience.

You will handle POS transactions, manage tills, assist in stock counts, and maintain a clean, inviting shop. If you are a self-starter with great communication and a passion for chocolate, apply to join our team.

Qualifications

• Customer service experience in retail environments.
• Sales skills with upselling ability.
• Ability to process credit card transactions.
• Previously worked in a similar retail environment.
• Grade 12 education.

Responsibilities

• Deliver exceptional customer service across shop and phone.
• Welcome customers and provide a memorable experience.
• Educate customers on Lindt products and tasting notes.
• Upsell to meet daily sales budgets.
• Process orders through POS and manage tills.
• Restock and keep shop clean.
• Handle daily stock counts and inventory.

Skills

Customer service

Sales skills

Ability to handle credit card

Previous customer service experience

Education

Grade 12

Tools

Microsoft Excel

PowerPoint

Job description

Lindt South Africa is seeking an enthusiastic store associate who can blend premium brand service with strong sales skills. You will greet customers, share product knowledge, and ensure every guest leaves with a memorable Lindt experience.

You will handle POS transactions, manage tills, assist in stock counts, and maintain a clean, inviting shop. If you are a self-starter with great communication and a passion for chocolate, apply to join our team.