Practice Manager: Patient Experience & Remote Testing Lead

Dante Personnel; Mbombela (Nelspruit); On-site; ZAR 180,000 - 240,000; Full time

Job summary

Dante Personnel Greenstone is assisting a client in Mbombela (Nelspruit), Mpumalanga, South Africa, to recruit for a role focused on sales-driven patient styling and operations.

You will drive sales and patient styling, deliver personalised experiences, lead remote testing, own clinical admin workflows, coordinate bookings and digital queues, and reconcile daily finances to keep the practice running smoothly while building strong relationships with patients.

Responsibilities

• Drive Sales & Patient Styling
• Deliver a personalized patient experience while confidently guiding patients on product selection and styling
• Lead Remote Testing
• Take ownership of the branch-level remote testing process, ensuring a seamless and professional experience
• Manage the Patient Journey
• Coordinate bookings, appointment schedules and digital queues to keep the practice running efficiently
• Own Administration & Financial Processes
• Manage daily administrative workflows and ensure accurate financial reconciliations
• Support Practice Performance
• Provide high-level operational support and contribute to the smooth, efficient running of the practice
• Create Exceptional Patient Experiences
• Build strong relationships, deliver outstanding customer service and ensure every patient interaction reflects the highest professional standards

Job description

Dante Personnel Greenstone is assisting a client in Mbombela (Nelspruit), Mpumalanga, South Africa, to recruit for a role focused on sales-driven patient styling and operations.

You will drive sales and patient styling, deliver personalised experiences, lead remote testing, own clinical admin workflows, coordinate bookings and digital queues, and reconcile daily finances to keep the practice running smoothly while building strong relationships with patients.